4221 Customer Engineering Manager

We are looking for a Customer Engineering Manager who will be largely responsible for leading and supervising a team of engineers as they develop test modify and create solutions to technical problems. You are expected to understand the business requirements partner products services and integrate the same with our platforms products & features. You will be involved in building up infrastructure to help run businesses of our Enterprise customers more efficiently

A Day in the Life

Core Responsibilities

Supervise and lead engineers scientists and quality analysts

Direct and coordinate production operations quality assurance testing and maintenance

Work closely with partners professional services analytics and other engineering groups for defining designing and delivering solutions

Write product requirement documents

Own and drive technical projects and provide leadership to a group of engineers in an innovative and fast-paced environment

Implement and track development timelines

Negotiate feature sets with the development leads and product teams

Success Metrics

The CEM will be measured on:

• On-time high quality delivery of contractual commitments
• Low rework and post go live defect rates
• Documentation intake and delivery hygiene compliance
• Delivery CSAT for implementation and go live experience

Technical Project Management Stakeholder Management and strong communication

skills

Experience with delivering small medium and large integration and Data analytics projects

Minimum 8 years of experience in ETL Data Warehousing/Data Analytics Business Intelligence Data visualization tools along with technical project management experience

Experience working with cross-functional teams from IT to software engineering to business domains

Hands-on experience in extracting data using SQL NoSQL and analyze it

Familiarity with data inspection tools and creating mapping documents

Basic experience with scripting (Shell Perl Python)

Understanding of REST APIs Web services and service-oriented architectures

Knowledge of challenges and benefits of data extraction in In-Premise and Cloud deployments

Relevant experience in Project Good into Agile Methodology.

What Orgs Would You Drive

The Customer Engineering department is involved in all Delivery focussed Engineering Activities at Innovaccer. And we are on a mission to build the Worlds Best Healthcare Data Activation Platform and Build Best in Class SaaS applications over the platform to the right the wrongs of the Healthcare Technology.

We offer competitive benefits to set you up for success in and outside of work.

Heres What We Offer

• Generous Paid Time Off: Recharge and relax with 22 days of fixed time off per year in addition to company holidaysbecause we believe work-life balance fuels performance.
• Best-in-Class Parental Leave: Spend quality time with your growing family. We offer one of the industrys most generous parental leave policies to support you during lifes most important moments.
• Recognition & Rewards: We celebrate winsbig and small. Get rewarded with monetary incentives and company-wide recognition for your impact and dedication. Your hard work wont go unnoticed.
• Comprehensive Insurance Coverage: Stay covered with medical dental and vision insurance plus 100% company-paid short- and long-term disability and basic life insurance. Optional perks include discounted legal aid and pet insurance.
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Innovaccer Inc. is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace where all employees feel valued and empowered regardless of any characteristic protected by federal state or local law including without limitation race color religion gender gender identity or expression sexual orientation national origin genetics medical condition disability age marital status or veteran status. Innovaccer Inc. participates in the E-Verify program to confirm employment eligibility of all newly hired employees based out of the U.S. and employed by Innovaccer Inc.

For any additional information please visit the below websites:

E-Verify

Right to Work (English)

Right to Work (Spanish)

Disclaimer:

Innovaccer does not charge fees or require payment from individuals or agencies for securing employment with us. We do not guarantee job spots or engage in any financial transactions related to employment. If you encounter any posts or requests asking for payment or personal information we strongly advise you to report them immediately to our HR department at Additionally please exercise caution and verify the authenticity of any requests before disclosing personal and confidential information including bank account details.

Required Experience:

Manager