IVR Jobs in India

Key Responsibilities The IVR will be responsible for managing inbound and outbound customer calls ensuring timely response to customer queries and maintaining the quality of communication. The person will support calls and follow-ups are handled properly. They will be expected to prepare daily call...

Key Responsibilities: The IVR Lead will be responsible for managing inbound and outbound customer calls ensuring timely response to customer queries and maintaining the quality of communication. The person will supervise the IVR/calling team and ensure that all leads complaints queries booking-rela...

In depth knowledge of IVR testing and engineering and extensive experience in testingprocess involving Contact Centre products like Amazon Connect Highly proficient in Cyara IVR automation tool Extensive hands on experience in testing IVRs inbound and outbound calls using manual /Cyara Hands on exp...

At Roche you can show up as yourself embraced for the unique qualities you bring. Our culture encourages personal expression open dialogue and genuine connections where you are valued accepted and respected for who you are allowing you to thrive both personally and professionally. This is how we aim...

Job Family:Coding OP (India)Travel Required:NoneClearance Required:NoneWhat will you do:Accurately transforms medical diagnoses and procedures into designated alphanumerical codes in ICD-10-CM CPT and HCPCS codes.Ensure that the daily coding volumes for the team are turned around accurately within t...

Total Years Of Experience 5 Years Job Description: Minimum 5 years of IT experience with relevant experience working in Functional/Automation Testing Project. Experience in Agentic AI is desired skill Experience in IVR Testing testing and Cyara Automation Experience in writing DB queries prefer...