Customer Support Analyst Jobs in India

Key Responsibilities Lead daily performance across CSAT AHT SLAs Productivity FCR and Transfer Rate Monitor real-time queues and partner with WFM for staffing coverage Provide floor support live monitoring and escalations Ensure schedule adherence and shift discipline Own...

Bachelors degree in Commerce Finance Engineering Analytics or related field 4 6 years of experience in business analysis process excellence digital/automation projects or finance operations Exposure to Shared Services (AP/Payroll/Credit/CSA) Lean Yellow Belt/Green Belt preferred; AI/GenAI/Automa...

Prospective chart reviewers help to identify clinical alerts in a patients history that may support an underlying diagnosis. These alerts are presented to a provider on a point-of-care tool to use during an encounter. This allows the condition to be addressed by the clinician. Essential Job Function...

Job Title: Content Writing InternCompany: VectorStack Location: KoramangalaBangalore(On-site)Openings:3Duration: 3 MonthsTimings: 9.30-6.30Stipend: 15000 per monthCompany OverviewVectorStack is a technology solutions provider that drives digital transformation and enhances business performance. We s...

Job Title: AI Trainer Banking Sector (Employee Enablement) Role Overview: We are looking for a dynamic and knowledgeable AI Trainer to conduct hands-on training programs for employees in the banking and financial services sector. The ideal candidate will bridge the gap between technical AI tools an...

Title:Associate IT Desktop Support AnalystKBR Sustainable Technology Solutions (STS) provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies differentiated advisory services deep technical domain expertise energy transit...

About Flagright:Flagright is an AI operating system for financial crime compliance used globally by Fortune 500 companies large banks fintechs and fast growing startups. Flagright enables real-time risk detection automated investigations and intelligent decisioning helping compliance teams operate a...

About Flagright:Flagright is an AI operating system for financial crime compliance used globally by Fortune 500 companies large banks fintechs and fast growing startups. Flagright enables real-time risk detection automated investigations and intelligent decisioning helping compliance teams operate a...

UMAMI is looking for a curious detail-oriented Grants Intern to support our grant function as we scale. This is a hands-on role where youll work directly with our grants team getting real exposure to the full grants process from researching opportunities to supporting drafting of proposals. Its an...

ABOUT THE POSITIONThe Sr Digital Support Analyst provides technical support to users. Responds to requests and incidents conducts operational monitoring and maintenance and provides documentation and training to ensure users can optimally utilize their hardware and software.HOWYOULLMAKE A DIFFERENCE...

OVERALL OBJECTIVES :                                                                                                                                   To The eQMS Application Administrator / Quality Systems Specialist provides daytoday operational support onboarding and transactional data entry with...

Job descriptionAbouttheTeam!PositionOverview:Weareseekingdetail orientedandcustomer focusedprofessionalstojoinourteamasPayrollProcessors/Executives.Theidealcandidateswillberesponsibleformanagingpayrollprocessesensuringcomplianceandprovidingexcellentservicetoourclients.KeyResponsibilities:Processandc...

DescriptionBring your expertise to JPMorganChase. As part of Risk Management and Compliance youll help keep the firm strong and resilient by anticipating emerging risks and applying sound judgment to solve real-world challenges for our company customers and communities. Our culture values curiosity...

Support the sales team in managing leads tracking opportunitiesAssist in researching potential clients and markets to identify new business opportunities.Help in preparing proposals sales reports and presentations for internal and client discussions.Coordinate with internal teams to ensure smooth ex...

Senior Platform Support AnalystExperience : 1-4 yrs. Role SummaryAdvanced platform support role for complex ticket resolution in-depth troubleshooting and handling escalations across product labs enterprise admin and billing/account operations. Requires strong understanding of escalation vs. resolut...

The Sr. Manager Knowledge Base and Data Operations is responsible for building and maintaining the platforms knowledge base ensuring seamless data ingestion from internal sources (such as Visa dashboards and enterprise data) and external feeds. This role manages taxonomy quality control and retrieva...

Nasdaq Technology is looking for a passionate Sr. Analyst - Customer Support/Operations with focus on supporting the clients on Capital Market Solutions Application (Calypso) to join the Mumbai technology center in India. If Innovation and efficiency drive you forward this is the place for you!Nasda...

Job DescriptionWere a leader in data and AI. Through our software and services we inspire customers around the world to transform data into intelligence - and questions into answers.If youre looking for a dynamic fulfilling career with flexibility and a world-class employee experience youll find it...

What success looks like in this role: The Global Command Center (GCC) Monitoring & Support Analyst is responsible for real-time monitoring incident detection triage and operational support for a large global enterprise. The analyst will monitor critical IT infrastructure and applications including n...

What success looks like in this role: The Global Command Center (GCC) Monitoring & Support Analyst is responsible for real-time monitoring incident detection triage and operational support for a large global enterprise. The analyst will monitor critical IT infrastructure and applications including n...