Customer Experience Management Jobs in India

Job Title: Unit Manager – Inbound ChannelLocation: Secunderabad / HyderabadCTC: Up to 12 LPAExperience Required: 4 – 8 Years (Minimum 2 Years Team Handling in Contact Center / Inbound Process)Job OverviewThe Unit Manager – Inbound Channel will be responsible for leading and managing inbound customer...

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive g...

DescriptionJOB SUMMARYPosition assists the Manager in the execution of meetings and events and driving the implementation of the brand service strategy and brand initiatives. Works to meet customer needs at meetings and events and assists in growing event revenues. Handles issues and conflicts that...

DescriptionJOB SUMMARYEntry level management position that leads the banquet staff while personally assisting in executing events based on requirements and standards. Develops and directs team to provide consistent high quality service. Communicates performance expectations and trains staff in proce...

Line of ServiceInternal Firm ServicesIndustry/SectorNot ApplicableSpecialismOperationsManagement LevelDirectorJob Description & SummaryAt PwC our people in brand management marketing and sales focus on collaboration to develop and execute strategic sales and marketing initiatives. These individuals...

DescriptionJOB SUMMARYResponsible for preparing all event documentation and coordinates with Sales property departments and customer to ensure consistent high level service throughout pre-event event and post-event phases of property events. This position primarily handles events of average complexi...

DescriptionThe SeniorCybersecuritySupervisor will be responsible for delivering services to assess and evaluate the security posture of a variety of Honeywell Products and partner technologies. This role will be responsible for security services delivery which may include use of application/network/...

DescriptionDrive multiple projects from planning team assignment and driving execution to closure.Track and manage progress of all projects as per schedule.Manage customer expectation and ensure delivery within budget and timelines.Be coach and lay down succession planning for critical roles and all...

Key Result AreasSupporting ActionsAchieve collections targetsMinimize credit losses for portfolioDrive higher resolution rates.Daily monitoring and regular reviews of delinquent portfolioWork with non-performing defaulting borrowers to create optimum recovery solutionsPortfolio review and monitoring...

Galderma is the emerging pure-play dermatology category leader present in approximately 90 countries. We deliver an innovative science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics Dermatologic...

Were looking for an inspiring and strategic Director Sales who can lead from the front someone who combines data-driven thinking with a people-first mindset. Youll play a key role in driving growth shaping the student counselling experience leading a dynamic sales team and uncovering new ways to bui...

Global Event Management with a leading FMCG company. The Senior Event Manager will serve as the primary client liaison and project lead for meetings and events with varying degrees of complexity as assigned by the Operations Manager. This position will be responsible for overall project managemen...

Responsible for Distributor management in Vizag region with the plan to grow new and existing DistributorsResponsible for achieving set targets of Turnover / Receivables.Responsible for rigorous network expansion to fill the white spots if any.Develop & maintain business plans regarding after sales...

Responsible for Distributor management in North Karnataka-Bijapur region with the plan to grow new and existing DistributorsResponsible for achieving set targets of Turnover / Receivables.Responsible for rigorous network expansion to fill the white spots if any.Develop & maintain business plans rega...

Key Responsibilities:Team Leadership & ManagementSupervise Team Leaders and their respective agents.Conduct performance reviews and coaching sessions.Foster a culture of accountability engagement and continuous improvement.Operational Excellence:Monitor and analyze KPIs such as AHT CSAT FCR SLA adhe...

Ready to build the future with AIAt Genpact we dont just keep up with technologywe set the pace. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to...

Job Title : Associate Director Sales RCB P&BJob Location: MumbaiAn interesting opportunity to learn & grow in specialised fragrance world. Unique opportunity to work in cross cultural work environment & support us positioning dsm-firmenich as Partner of choice. An interesting opportunity to learn &...

EOE/AA/Disabled/VeteransWhat are we looking forA Food and Beverage Assistant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:Positive attitude...

What are we looking forA Food and Beverage Assistant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:Positive attitudeGood communication skill...

Position - FloorExperience5-8 YearsEducationDiploma / Any GraduateLocationHyderabad / Across TelanganaAgeUp to 31 yearsSkills:- Listening Verbal Communication Planning Time Management ExecutionJob DescriptionOptimal utilization of all SAs depending on Buying cycle Weekends Holidays Festivals. Ensur...