Contact Center Representative Jobs in India

THE POSITION: The NICE Contact Center Engineer is responsible for the design configuration implementation and ongoing support of the organizations NICE contact center platform with a strong focus on omnichannel customer engagement. This role supports voice and digital experiencesincluding chat messa...

Role: We are executing a holistic Customer Engagement strategy to deliver bestinclass outcomes for customers and agents. As a Principal Product Manager (IC4) for Workforce Engagement Management (WEM) in the CRM Omnichannel Contact Center domain you will own product strategy and execution across the...

This role focuses on incident response and operational support within IT and contact center environments. The candidate should have strong experience in incident management crisis handling vendor coordination and network or command center operations. The candidate should have hands-on experience wit...

THE POSITION: The QA Engineer is responsible for validating the quality stability and readiness of NICE contact center solutions across voice digital omnichannel and integrated CRM experiences. This role ensures that platform configurations conversational workflows and system integrations meet defin...

SummitNext is fast growing BPO and technology company with operations in Malaysia Philippines India and Uzbekistan. We are currently hiring for a The Digital & Integration Engineer who connects the Client LaunchPad platform to client enterprise systems and builds the digital channel infrastructure...

SummitNext is fast growing BPO and technology company with operations in Malaysia Philippines India and Uzbekistan. We are currently hiring for a The Digital & Integration Engineer who connects the Client LaunchPad platform to client enterprise systems and builds the digital channel infrastructure...

SummitNext is fast growing BPO and technology company with operations in Malaysia Philippines India and Uzbekistan. We are currently hiring for a Contact Center Platform Engineer who owns the deployment configuration and ongoing technical operations of the voice and omnichannel delivery infrastruct...

This role is ONLY for candidates with hands-on experience in cloud contact center platforms (Genesys Cloud NICE CXone Five9 Amazon Connect). Applications without this experience will not be considered. SummitNext is fast growing BPO and technology company with operations in Malaysia Philippines Ind...

This role is ONLY for candidates with hands-on experience in cloud contact center platforms (Genesys Cloud NICE CXone Five9 Amazon Connect). Applications without this experience will not be considered. SummitNext is fast growing BPO and technology company with operations in Malaysia Philippines Ind...

SummitNext is fast growing BPO and technology company with operations in Malaysia Philippines India and Uzbekistan. We are currently hiring for a Contact Center Platform Engineer who owns the deployment configuration and ongoing technical operations of the voice and omnichannel delivery infrastruct...

Date Posted:Country:United States of AmericaLocation:Mease OfficeWHY JOIN FCS At Florida Cancer Specialists & Research Institute we believe our people are our strength and we invest in addition to having a positive impact on the people and communities we serve associates benefit from significant pr...

Job SummaryThe Aceyus Reporting Engineer is responsible for developing maintaining and troubleshooting reporting solutions that support the Five9 CCaaS environment through the Aceyus analytics platform. This role ensures accurate timely and actionable reporting for contact center operations. The eng...

This role requires a technically skilled professional with 2 years of experience in CCaaS and cloud-based contact center environments. The position focuses on monitoring troubleshooting and ensuring platform reliability using tools like Splunk and Zabbix. Candidates with strong hands-on experience w...

This role requires a technically skilled professional with 2 years of experience in CCaaS and cloud-based contact center environments. The position focuses on monitoring troubleshooting and ensuring platform reliability using tools like Splunk and Zabbix. Candidates with strong hands-on experience w...

This role requires a technically skilled professional with 2 years of experience in CCaaS and cloud-based contact center environments. The position focuses on monitoring troubleshooting and ensuring platform reliability using tools like Splunk and Zabbix. Candidates with strong hands-on experience w...

This role requires a technically skilled professional with 2 years of experience in CCaaS and cloud-based contact center environments. The position focuses on monitoring troubleshooting and ensuring platform reliability using tools like Splunk and Zabbix. Candidates with strong hands-on experience w...

This role requires a technically skilled professional with 2 years of experience in CCaaS and cloud-based contact center environments. The position focuses on monitoring troubleshooting and ensuring platform reliability using tools like Splunk and Zabbix. Candidates with strong hands-on experience w...

This role requires a technically skilled professional with 2 years of experience in CCaaS and cloud-based contact center environments. The position focuses on monitoring troubleshooting and ensuring platform reliability using tools like Splunk and Zabbix. Candidates with strong hands-on experience w...

This role requires a technically skilled professional with 2 years of experience in CCaaS and cloud-based contact center environments. The position focuses on monitoring troubleshooting and ensuring platform reliability using tools like Splunk and Zabbix. Candidates with strong hands-on experience w...

Ready to build the future with AIAt Genpact we dont just keep up with technologywe set the pace. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to...