Technical Support Engineer HK

Digital Asset

Job Location:

Hong Kong - Hong Kong

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Description

About Digital Asset & the Canton Network
Digital Asset builds the technologies that are reshaping the foundations of financial markets. Our mission is to create the worlds most trusted privacy-enabled and interoperable digital infrastructure for global finance.

At the heart of this mission is the Canton Network the blockchain purpose-built for institutional finance. Uniquely combining privacy compliance and scalability Canton enables real-time secure settlement across multiple asset classes. Governed by the Canton Foundation with participation from leading financial institutions it is the proven link between the promise of blockchain and the power of global finance.

Founded in 2014 and headquartered in New York City with offices in London Zurich Budapest Hong Kong and Sydney we are on a mission to transform finance and that transformation is now playing out rapidly on the Canton Network.

If youre interested in playing a crucial role at the intersection of traditional and crypto-capital markets and want to help bring the next trillion dollars of finance on-chain join us.

Requirements

Bachelors degree in computer science engineering or related discipline (or equivalent technical training and/or work experience)
Preferred minimum 3 years of experience as a DevOps Engineer SRE Developer App Support Engineer or similar technical role preferably at a fintech Crypto/Blockchain startup or financial institution where familiarity with resolving issues in the entire stack was a must
Technical Skills Strong understanding and hands on experience in setting up infrastructure and deploying apps securely in cloud environments (Amazon GCP Azure) using Kubernetes and Docker
Experience developing commercial applications using Java Javascript Python or Scala. Exposure to developing smart contract distributed apps using Functional programming or the Daml SDK will be a big plus.
Experience using and administering databases particularly SQL PostgreSQL and/or Oracle
Good understanding of networking protocols/firewalls and cloud computing environments
Experience in packaging and deploying applications
Ability to diagnose and troubleshoot technical issues (eganalyzing problems testing solutions and recommending changes)
Familiarity with configuring and using Operating Systems (Linux/Windows/MacOS)
Familiarity with connecting and configuring nodes on public blockchain networks and managing distributed apps/ledgers on these networks (Ethereum Solana Canton Network)
Familiarity with connecting and using wallets to mint/burn/transfer/hold crypto tokens
Experience with deploying and configuring services on Cloud Environments (AWS GCP Azure) and using Containerization/Orchestration tools (Docker Kubernetes)
Familiarity with using support third party tools (e.g. Salesforce Jira Confluence Datadog Jaeger Github Grafana etc..) is a strong plus
Communication Skills Ability to effectively interact with clients colleagues and other stakeholders and use excellent verbal written and listening skills to explain technical concepts.
Problem-solving Skills Able to identify and understand issues across the technology stack and develop solutions to fix them. Ability to research and analyze software problems identify potential solutions and implement them. Strong attention to detail and ability to be hands-on.
Customer service skills Ability to maintain a supportive and calmative approach to answer client questions solve problems and provide solutions in a pressure situation with clients during production outage situations.
Continuous Learning in the use and troubleshooting of DA products and DA developed support tools; in the use and troubleshooting of third-party products and services typically used in conjunction with DA products; and in using third-party tools used at DA
Ability to work as a self-starter with high energy initiative and confidence in a fast-paced change-oriented environment
Experience in working in a Financial Services environment and familiarity with Financial asset types and/or experience gained in the crypto industry is strongly preferred.

Required Experience:

DescriptionAbout Digital Asset & the Canton NetworkDigital Asset builds the technologies that are reshaping the foundations of financial markets. Our mission is to create the worlds most trusted privacy-enabled and interoperable digital infrastructure for global finance.At the heart of this mission ...

Requirements

Bachelors degree in computer science engineering or related discipline (or equivalent technical training and/or work experience)
Preferred minimum 3 years of experience as a DevOps Engineer SRE Developer App Support Engineer or similar technical role preferably at a fintech Crypto/Blockchain startup or financial institution where familiarity with resolving issues in the entire stack was a must
Technical Skills Strong understanding and hands on experience in setting up infrastructure and deploying apps securely in cloud environments (Amazon GCP Azure) using Kubernetes and Docker
Experience developing commercial applications using Java Javascript Python or Scala. Exposure to developing smart contract distributed apps using Functional programming or the Daml SDK will be a big plus.
Experience using and administering databases particularly SQL PostgreSQL and/or Oracle
Good understanding of networking protocols/firewalls and cloud computing environments
Experience in packaging and deploying applications
Ability to diagnose and troubleshoot technical issues (eganalyzing problems testing solutions and recommending changes)
Familiarity with configuring and using Operating Systems (Linux/Windows/MacOS)
Familiarity with connecting and configuring nodes on public blockchain networks and managing distributed apps/ledgers on these networks (Ethereum Solana Canton Network)
Familiarity with connecting and using wallets to mint/burn/transfer/hold crypto tokens
Experience with deploying and configuring services on Cloud Environments (AWS GCP Azure) and using Containerization/Orchestration tools (Docker Kubernetes)
Familiarity with using support third party tools (e.g. Salesforce Jira Confluence Datadog Jaeger Github Grafana etc..) is a strong plus
Communication Skills Ability to effectively interact with clients colleagues and other stakeholders and use excellent verbal written and listening skills to explain technical concepts.
Problem-solving Skills Able to identify and understand issues across the technology stack and develop solutions to fix them. Ability to research and analyze software problems identify potential solutions and implement them. Strong attention to detail and ability to be hands-on.
Customer service skills Ability to maintain a supportive and calmative approach to answer client questions solve problems and provide solutions in a pressure situation with clients during production outage situations.
Continuous Learning in the use and troubleshooting of DA products and DA developed support tools; in the use and troubleshooting of third-party products and services typically used in conjunction with DA products; and in using third-party tools used at DA
Ability to work as a self-starter with high energy initiative and confidence in a fast-paced change-oriented environment
Experience in working in a Financial Services environment and familiarity with Financial asset types and/or experience gained in the crypto industry is strongly preferred.