Lead Customer Experience Associate Jobs in Germany

Your missionEmpower our customers to succeed with our cutting-edge data and software solutions in the travel industry. Youll be a trusted point of contact helping them extract value from our tools many of which are embedded in customer systems and increasingly powered by automation and AI.Consult &...

At Regeneron we believe that when the right idea finds the right team powerful change is possible. As we work across our growing network to invent develop and commercialize life-transforming medicines for people with serious diseases were establishing new ways to think about science manufacturing an...

Über deine Aufgaben:Du unterstützt ein interdisziplinäres Customer Experience Team (CX) aus CX Manager:innen Researcher:innen und einem Data ScientistDu monitorst regelmäßig qualitatives Kundenfeedback und hilfst dabei unseren Net Promoter Score (NPS) in sechs Ländern zu analysieren und zu dokumenti...

As a Customer Service Advisor for the German market you will handle customer inquiries through inbound calls chat and back-office tasks. Responsibilities may vary depending on the project but generally include customer support issue resolution answering questions managing requests and providing solu...

GSK remains committed to achieving bold commercial ambitions for the future. By 2031 we aim to deliver 40 billion in annual sales leveraging our existing strong performance momentum to significantly increase our positive impact on the health of billions of patients globally. Our Ahead Together strat...

Aufgaben Sicherstellung eines hervorragenden Einkaufserlebnisses durch die proaktive Begrüßung und schnelle Orientierung der KundInnen im MarktGewährleistung des Check-Ins bei online gebuchten Terminen sowie die Vereinbarung und Koordination von BeratungsterminenProaktive Informationsweitergabe über...

Werde Teil unseres Teams und übernimm als Quality Management Lead (m/w/d) eine fachliche Führungsrolle mit hoher Relevanz für die Zufriedenheit unserer B2B-KundInnen. Gemeinsam mit Deinem Team arbeitest Du daran kritische Anliegen professionell zu lösen Ursachen systematisch zu analysieren und nachh...

Your Tasks The CX Program Manager (m/f/d) is responsible for owning and driving cross-functional initiatives that enhance the overall customer experience. This role acts as the central point of contact between the central CX team country organizations and other central functional areas (such as Digi...

Aufgaben Sicherstellung eines hervorragenden Einkaufserlebnisses durch die proaktive Begrüßung und schnelle Orientierung der KundInnen im MarktGewährleistung des Check-Ins bei online gebuchten Terminen sowie die Vereinbarung und Koordination von BeratungsterminenProaktive Informationsweitergabe über...

Aufgaben Mitwirkung an einem länderübergreifenden Zielbild für das Kundenerlebnis im MediaMarktSaturn MarketplaceMitarbeit bei der Definition und Weiterentwicklung von Mindeststandards für MarketplacePartnerSicherstellen dass diese Standards kundenorientiert umsetzbar und messbar sindUnterstützung b...

Your ImpactAs Team Lead - Customer Value you will define and scale how Tacto delivers measurable defensible procurement value to our customers.You will move beyond AI-driven alerts by building and leading a dedicated Customer Value Task Force (5 people) that drives high-impact procurement initiative...

Your ImpactAs Team Lead - Customer Value you will define and scale how Tacto delivers measurable defensible procurement value to our customers.You will move beyond AI-driven alerts by building and leading a dedicated Customer Value Task Force (5 people) that drives high-impact procurement initiative...

What is LeapsomeLeapsome is the AI-powered people platform revolutionizing HR for modern teams. Leapsome drives HR excellence and empowers high-performing teams by automating connecting and simplifying every HR process across the employee lifecycle from onboarding and performance management to enga...

What is LeapsomeLeapsome is the AI-powered people platform revolutionizing HR for modern teams. Leapsome drives HR excellence and empowers high-performing teams by automating connecting and simplifying every HR process across the employee lifecycle from onboarding and performance management to enga...

Aufgaben Sicherstellung eines hervorragenden Einkaufserlebnisses durch die proaktive Begrüßung und schnelle Orientierung der KundInnen im MarktGewährleistung des Check-Ins bei online gebuchten Terminen sowie die Vereinbarung und Koordination von BeratungsterminenProaktive Informationsweitergabe über...

Job Description As the Team Lead for Customer Success Onboarding at Rapid Data you will play a pivotal role in shaping the success of our customers as they begin their journey with us. Your mission is to lead a team dedicated to providing exceptional onboarding experiences ens...

Stellenbeschreibung As the Team Lead for Customer Success Onboarding at Rapid Data you will play a pivotal role in shaping the success of our customers as they begin their journey with us. Your mission is to lead a team dedicated to providing exceptional onboarding experiences...

Team Lead - Customer Support (m/w/d)Company:Boeing Distribution Services ISC GmbHPosition Summary:Boeing Global Services (BGS) Boeing Distribution Services organization is currently seeking a Team Lead Customer Support (Level 4). Distribution Services strives to be the premier Parts Distributor in...

Aufgaben Sicherstellung eines hervorragenden Einkaufserlebnisses durch die proaktive Begrüßung und schnelle Orientierung der KundInnen im MarktGewährleistung des Check-Ins bei online gebuchten Terminen sowie die Vereinbarung und Koordination von BeratungsterminenProaktive Informationsweitergabe über...

Inbound Customer Support German in AthensLocation: Athens GreeceStart Date: 1 SeptemberSchedule: Monday to Friday 9:00 AM 7:00 PM (flexible)Work Type: On-site About the Role:We are seeking an Inbound Customer Support Representative fluent in German and English to join our team in Athens. You will ha...