Lead Customer Experience Associate Jobs in Germany

About the Position Prestige Travel Agency by Mich is looking for a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences. This fully remote role focuses on delivering high-quality service personalized support and smooth coordinatio...

YOUR MISSION:Join us in reimagining customer experience with Agentic AI and lead others to do the same.As Team Lead Enterprise Customer Engagement DACH (f/m/d) at Parloa you lead and grow a high-performing team of Enterprise Customer Engagement Managers. You are accountable for customer outcomes te...

About the RoleWe are seeking a highly organized creative individualto help create and build experiential marketing exhibits plan and execute high-impact customer training events that elevate the NXP brand and deliver exceptional experiences. This role requires a strategic thinker with strong project...

About the Position Prestige Travel Agency by Mich is looking for a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences. This fully remote role focuses on delivering high-quality service personalized support and smooth coordinatio...

Du hast ein abgeschlossenes Studium sowie erste Erfahrungen in einem Praktikum oder einer Werkstudententätigkeit sammeln können und bist auf der Suche nach Einstiegsmöglichkeiten im Bereich Customer Experience Dann bewirb Dich jetzt und starte zum 01.10.2026 als Trainee Customer Experience (m/w/d) a...

Du begleitest unsere Kund:innen nach Vertragsabschluss bis zur erfolgreichen Inbetriebnahme ihrer Wärmepumpe. Du terminierst aktiv hältst den Kontakt steuerst Erwartungen und sorgst dafür dass sich unsere Kund:innen jederzeit bestens betreut fühlen telefonisch und schriftlich.Du planst koordinierst...

Your Contribution As a working student in our Customer Experience & Research team you will gain hands-on experience in customer research within a digital business environment. You will support the planning execution and analysis of qualitative and quantitative research activit...

Global Strategy & Intelligence at Orange Cyberdefense connects threat market and customer insights to create opportunities shape perceptions and empower stakeholders. The goal is to strategically position Orange Cyberdefense and enhance its competitiveness.We are looking for a Strategic Program Mana...

Were expanding our international on-site teams and looking for confident engaging and service-oriented professionals ready to work in a dynamic live production environment supporting global digital entertainment platforms. If you enjoy being in front of the camera interacting in real time and delive...

Aufgaben Sicherstellung eines hervorragenden Einkaufserlebnisses durch die proaktive Begrüßung und schnelle Orientierung der KundInnen im MarktGewährleistung des Check-Ins bei online gebuchten Terminen sowie die Vereinbarung und Koordination von BeratungsterminenProaktive Informationsweitergabe über...

We help the world run betterAt SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a pla...

Your ImpactAs a Solution Engineer at Tacto youll sit at the intersection of data product and customer value - turning raw customer data into automated insights that drive millions in savings. Youre the technical architect who makes our AI-powered platform work for each customers unique reality: buil...

Du hast bereits mehrere Jahre Erfahrung in der Unternehmensberatung oder im Customer Experience Umfeld gesammelt und suchst nun eine Rolle mit hohem Impact strategischer Verantwortung und echter Umsetzungstiefe Gemeinsam mit unserer Abteilung Sales & Service Steering treibst du Projekte mit hoher Si...

Your missionEmpower our customers to succeed with our cutting-edge data and software solutions in the travel industry. Youll be a trusted point of contact helping them extract value from our tools many of which are embedded in customer systems and increasingly powered by automation and AI.Consult &...

Über deine Aufgaben:Du unterstützt ein interdisziplinäres Customer Experience Team (CX) aus CX Manager:innen Researcher:innen und einem Data ScientistDu monitorst regelmäßig qualitatives Kundenfeedback und hilfst dabei unseren Net Promoter Score (NPS) in sechs Ländern zu analysieren und zu dokumenti...

As a Customer Service Advisor for the German market you will handle customer inquiries through inbound calls chat and back-office tasks. Responsibilities may vary depending on the project but generally include customer support issue resolution answering questions managing requests and providing solu...

GSK remains committed to achieving bold commercial ambitions for the future. By 2031 we aim to deliver 40 billion in annual sales leveraging our existing strong performance momentum to significantly increase our positive impact on the health of billions of patients globally. Our Ahead Together strat...

Aufgaben Sicherstellung eines hervorragenden Einkaufserlebnisses durch die proaktive Begrüßung und schnelle Orientierung der KundInnen im MarktGewährleistung des Check-Ins bei online gebuchten Terminen sowie die Vereinbarung und Koordination von BeratungsterminenProaktive Informationsweitergabe über...

Werde Teil unseres Teams und übernimm als Quality Management Lead (m/w/d) eine fachliche Führungsrolle mit hoher Relevanz für die Zufriedenheit unserer B2B-KundInnen. Gemeinsam mit Deinem Team arbeitest Du daran kritische Anliegen professionell zu lösen Ursachen systematisch zu analysieren und nachh...

Your Tasks The CX Program Manager (m/f/d) is responsible for owning and driving cross-functional initiatives that enhance the overall customer experience. This role acts as the central point of contact between the central CX team country organizations and other central functional areas (such as Digi...