Working Student IT Support (20hweek)

Bragi was founded in 2013 and launched the worlds first Truly Wireless Earphones in 2015 (yes a whole 12 months before the Airpods...)

Since then we have evolved from a promising startup to a market-moving creator of innovative technology opening the new category of Truly Wireless Earphones. Bragi transformed into a software enabler for consumer brands focusing on scaling its technology after investing more than $90 million in software and AI.

Now we are a leader in the AI headphone space known for our smart devices that integrate seamlessly into users lives. With a focus on innovation and user experience we are driving the evolution of wearable technology.

Working Student - IT Support (20h/week)

This role is based in Munich with on-site responsibilities remote working is Not possible

Tasks

• Support the IT Administrator in expanding managing maintaining monitoring and documenting Bragis global IT infrastructure
• Maintain accurate hardware and equipment inventory records including lifecycle documentation and asset tagging
• Contribute to technical documentation and audits; help develop and update IT policies procedures and standards
• Coordinate hardware logistics including shipment preparation tracking and receiving
• Assist with mission-critical services and servers including basic maintenance patching and deployment support for updates and enhancements
• Provide timely IT support and troubleshooting for employees across endpoints applications and connectivity
• Help ensure the technical and physical security of network-attached hardware in line with established security policies and standards
• Offer backup support for network components including routers firewalls switches controllers and wireless access points

Requirements

• Studying in Computer Science Information Technology or a related field in Munich
• Experience with diverse operating systems (Windows Client/Server LinuxUbuntu/Debian Arch Linuxand macOS) and common network clients plus familiarity with virtualized server environments
• Familiarity or hands-on exposure to Docker Git Python and shell scripting is advantageous
• Strong organizational skills with the ability to prioritize handle multiple tasks and deliver within constraints
• Availability for at least 6 months; part-time commitment of 20 hours per week (ideally available in the mornings)

Benefits

• The opportunity to help define and scale IT operations in a high-growth AI technology company
• Modern infrastructure and tools to support a seamless on-site work experience
• A collaborative and international team focused on innovation and user experience
• Flexible Learning & Development opportunities to support your professional growth
• Breakfast lunch (TuesdayThursday) fresh fruits and coffee in the office