Support Specialist for Microsoft Dynamics 365 Business Central (mfd)

The Business Central Support & QA Specialist is responsible for providing functional and technical support for Microsoft Dynamics 365 Business Central. This role ensures smooth system operations resolves user issues supports ongoing enhancements and collaborates with crossfunctional teams to optimize business processes. The ideal candidate combines strong problemsolving skills with a deep understanding of Business Central modules and realworld business workflows. 

Your Responsibilities 

• Provide daytoday support for Microsoft Dynamics 365 Business Central users across finance operations supply chain sales and other departments
• Troubleshoot and resolve system & functional issues including configuration & posting errors
• Manage support tickets ensuring timely resolution and clear communication with end users
• Support system upgrades patches new feature rollouts including testing and documentation
• Create and maintain documentation including user guides SOPs and troubleshooting steps
• Train and onboard new users ensuring they understand system functionality and best practices
• Design and execute test cases for system changes enhancements and bug fixes to ensure solution quality and stability 

Qualifications :

• Experience 3 years supporting Microsoft Dynamics 365 Business Central (or NAV)
• Strong understanding of core BC modules such as Finance (GL AP AR Fixed Assets) Procurement 
• Ability to diagnose and resolve functional and technical issues
• Excellent communication skills and ability to work with nontechnical users
• Ability to manage multiple priorities in a fastpaced environment

Additional Information :

• The opportunity to take ownership of impactful ERP projects in an international business environment
• The opportunity to work with the latest BC versions
• A dynamic and collaborative workplace with flat hierarchies and short decision-making processes
• Continuous professional development including training and certification opportunities 
• Flexibility through hybrid work options and a modern IT environment 
• Competitive compensation and benefits package
• A supportive culture that values innovation initiative and teamwork 

At ib vogt we are committed to fostering a diverse inclusive and respectful workplace where everyone can thrive. We believe that embracing diverse perspectives drives innovation and helps us better serve the global communities we operate in. As an equal opportunity employer we provide employment opportunities without regard to age ethnicity religion or belief gender identity sex sexual orientation disability pregnancy or maternity marriage and civil partnership or any other protected status.

 We strive to create an accessible recruitment process for all candidates and are happy to discuss reasonable accommodations to support your application. As a global company we acknowledge that accessibility provisions may vary by location depending on local infrastructure and legal requirements. If you have a disability or require any adjustments during the recruitment process please let us know - we will do our best to support you.

Remote Work :

No

Employment Type :

Full-time