Freshworks

About Freshworks

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services. Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship.

675 Job openings in Freshworks

We are seeking a highly motivated and detail-oriented Sales Assistant to support our Account Managers (AMs) based in our London office. This role is pivotal in enhancing commercial efficiency by contributing to the preparation of proposals renewals and customer engagements. The ideal More...

Employer Active Posted on 15 Jul | Full-time | Easy Apply
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Full-time

Overview of the Role:We are looking for a seasoned front-end developer to join our product team. This role requires you to be a tech-savvy contributor in translating the customer needs and user expectation into interactive web apps. Youll be an exceptional problem solver and take resp More...

Employer Active Posted on 15 Jul | Full-time | Easy Apply
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Full-time

 Overview of the Role:We are looking for a seasoned front-end developer to join our product team. This role requires you to be a tech-savvy contributor in translating the customer needs and user expectation into interactive web apps. Youll be an exceptional problem solver and tak More...

Employer Active Posted on 15 Jul | Full-time | Easy Apply

Key ResponsibilitiesDesign and implement tools to improve availability latency scalability and system health.Define SLIs/SLOs manage error budgets and drive performance engineering efforts.Build and maintain automated monitoring alerting and remediation pipelines.Collaborate with engi More...

Employer Active Posted on 15 Jul | Full-time | Easy Apply

Kickstart Your Career in Tech Sales with Freshworks!Are you ready to launch your career in a fast-growing tech company At Freshworks were looking for ambitious curious and driven students to join us as Working Students/Interns - Sales Development Representatives (SDRs).This is your ch More...

Employer Active Posted on 15 Jul | Intern | Easy Apply
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Full-time

As an Associate for Product Adoption you will be the cornerstone of our customers success ensuring they achieve maximum value from our product from day one. You will guide new clients through a seamless implementation journey empowering them to become expert users and advocates.Roles More...

Employer Active Posted on 15 Jul | Full-time | Easy Apply
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As an Account Executive Enterprise you will be a key driver in expanding Freshworks footprint within Enterprise organizations. This role focuses on engaging multiple stakeholders delivering customized ITSM and EX solutions and empowering enterprises to drive productivity and employee More...

Employer Active Posted on 15 Jul | Remote | Easy Apply

Key ResponsibilitiesDesign and implement tools to improve availability latency scalability and system health.Define SLIs/SLOs manage error budgets and drive performance engineering efforts.Build and maintain automated monitoring alerting and remediation pipelines.Collaborate with engi More...

Employer Active Posted on 15 Jul | Full-time | Easy Apply

Lead - Data Analytics

Freshworks - Bengaluru India
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Full-time

We are looking for a highly skilled Lead Data Analyst with strong expertise in Data Warehousing & Analytics to join our team. The ideal candidate will have extensive experience in designing and managing data solutions advanced SQL proficiency and hands-on expertise in Python.Key R More...

Employer Active Posted on 15 Jul | Full-time | Easy Apply

As an Account Executive Enterprise (Manufacturing vertical) you will play a pivotal role in expanding Freshworks footprint within manufacturing organizations. This role focuses on engaging multiple stakeholders across manufacturing operations delivering customized ITSM and EX solution More...

Employer Active Posted on 15 Jul | Remote | Easy Apply
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Full-time

We are looking for a highly skilled Lead Data Analyst with strong expertise in Data Warehousing & Analytics to join our team. The ideal candidate will have extensive experience in designing and managing data solutions advanced SQL proficiency and hands-on expertise in Python.Key R More...

Employer Active Posted on 15 Jul | Full-time | Easy Apply
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As a Lead Software Engineer - Systems you will focus on building next-generation platform services for Freshworks with your strong background in distributed systems and mentor your team to achieve will have an opportunity to redefine customer experiences by building systems that are More...

Employer Active Posted on 15 Jul | Full-time | Easy Apply

As a sales manager youd be responsible for organizations with  250-500 (Commercial)  employees you will be at the helm of driving sales growth and expanding our market presence across the segment globally. Leading a dynamic team you will spearhead strategic sales initiatives More...

Employer Active Posted on 14 Jul | Full-time | Easy Apply
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PM5 Senior Manager Data AnalyticsWe are seeking a highly analytical and strategic Senior Manager Marketing Analytics to lead our marketing analytics team and drive data-informed decision-making. This role will be responsible for developing and implementing analytics strategies that m More...

Employer Active Posted on 14 Jul | Full-time | Easy Apply
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Work Location: Chennai / Bengaluru / HyderabadAs a Distinguished Engineer you will be the chief architect and technical authority for our application modernization initiative. You will operate with a high degree of autonomy providing the thought leadership necessary to guide our engin More...

Employer Active Posted on 14 Jul | Full-time | Easy Apply
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Are you ready to join a rocket ship We are looking for a sharp energetic Senior Account Research Analyst to be the strategic intelligence engine behind our sales team. You wont just be collecting data; youll be a master of the qualitative approach uncovering high-value opportunities a More...

Employer Active Posted on 13 Jul | Full-time | Easy Apply
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As a key leader within our IT PMO you will drive critical organization-wide business transformation at Freshworks. You will own and manage a portfolio of high-impact programs from inception to delivery aimed at enhancing our internal processes and stakeholder experience. We are lookin More...

Employer Active Posted on 13 Jul | Full-time | Easy Apply
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Full-time

Your mission is to ensure our customers achieve their business objectives using Freshworks suite of products fostering deep long-lasting relationships that drive retention and growth. You will act as the voice of the customer internally influencing product and service enhancements.Key More...

Employer Active Posted on 13 Jul | Full-time | Easy Apply

As a key member of the General Ledger (GL) Accounting team you will be instrumental in ensuring the accuracy and integrity of our financial records. This role is perfect for a detail-oriented Chartered Accountant who thrives in a fast-paced environment and is passionate about driving More...

Employer Active Posted on 13 Jul | Full-time | Easy Apply
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As an Integrated Campaigns Programs Lead you will play a pivotal role in driving demand generationthrough strategic third-party vendor partnerships.In this role you will collaborate with campaign leaders to jointly define 3rd party channel strategiesoptimize investments experiment wit More...

Employer Active Posted on 13 Jul | Full-time | Easy Apply