Commercial Account Executive FireHydrant (A Freshworks Company)
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Job Location:
San Mateo, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Were looking for a Commercial/Mid-Market Account Executive to join the FireHyrdrant sales team a recently acquired business within Freshworks. This role is dedicated exclusively to the FireHydrant product and customer base selling into technical buyers across DevOps SRE Engineering and IT organizations.
In this role youll own the full sales cycle for mid-market and commercial accounts partnering with fast-growing companies to help them improve incident response operational resilience and reliability. Youll take a consultative value-driven approachguiding customers through complex buying journeys and helping them connect their reliability challenges with FireHydrants platform.
What Youll Do:
Own the Full Sales Cycle
- Manage end-to-end sales processes from initial prospecting through close building strong relationships with champions and economic buyers
- Lead thoughtful discovery conversations to understand customer reliability challenges technical environments and business priorities
Sell with Insight & Empathy
- Act as a trusted advisor to DevOps SRE Engineering and IT leaders
- Navigate multi-stakeholder technical buying processes with clarity and confidence
Drive Smart Sustainable Growth
- Build and maintain a healthy pipeline through proactive outbound prospecting inbound follow-up and strategic account planning
- Qualify opportunities effectively and prioritize high-impact deals
Collaborate to Win
- Partner closely with Marketing Solutions Engineering and Customer Success to deliver a seamless customer experience
- Share feedback from the field to help shape FireHydrants go-to-market strategy and product evolution
Represent FireHydrant Thoughtfully
- Clearly articulate the value of FireHydrants incident management and reliability platform
- Help customers understand how better incident response leads to strong customer trust and business outcomes
Please note this is a hybrid role with onsite expectations of 3x/week (Tuesday - Thursday) from our San Mateo CA headquarters
Qualifications :
- 2-4 years of experience in SaaS sales with a strong track record of meeting or exceeding revenue targets
- Experience selling into technical audiences such as DevOps SRE Engineering IT or Security teams
- Comfort navigating complex consultative sales cycles with multiple stakeholders
- Strong communication skillsyou listen deeply ask smart questions and translate complexity into value
- A self-motivated curious and accountable mindset with a desire to grow alongside a scaling product
- Experience selling developer tools infrastructure or reliability platforms is a plus
- Familiarity with incident management monitoring or on-call workflows is a plus
Additional Information :
Why Youll Love It Here:
- A culture of belonging: We embrace diverse perspectives and create space for everyone to thrive
- Flexibility: Hybrid schedule with a supportive people-first workplace
- Purpose-driven work: Youre helping organizations improve the everyday experience for their employees
- Room to grow: Opportunities for development mentorship and career mobility
If youre someone who values connection impact and growth - and youre excited to bring your authentic self to work every day - wed love to hear from you. Lets build a better experience together.
This role is based in the San Francisco Bay Area and the expected base salary range for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background training work experience business needs and market demand. Therefore in some circumstances the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future.
Compensation Package
$105000 - $136500 Base Salary. This role is also eligible for variable compensation.
At Freshworks we have fostered an environment that enables everyone to find their true potential purpose and passion welcoming colleagues of all backgrounds genders sexual orientations religions and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant richer environment that boosts the goals of our employees communities and business. Fresh vision. Real impact. Come build it with us.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Business Development
- Customer Service
- Revenue Growth
- ABC Analysis
- Account Management
- Communication
- CRM
- Excel
- Salesforce
- PMP
- Customer Relationships
- Business Relationships
- Sales Goals
- Sales Process
- CPA
About Company
Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshwork ... View more
