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About Freshworks
Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services. Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship.
675 Job openings in Freshworks
We are looking for a skilled and detail-oriented NOC (Network Operations Center) Engineer to join our team. You will be responsible for managing and monitoring production systems ensuring the health performance and reliability of our internet-facing infrastructure. The ideal candidate More...
Freshworks is seeking a Lead - Customer Success to help manage and grow some of Freshworks largest accounts. Our Customer Success Managers (CSM) consult on a spectrum of Employee Experience (EX) solutions from the Freshworks SaaS suite with a wide array of customers in both the Mid-Ma More...
The engineers at Freshworks develop client-side systems and code for user interfaces. They collaborate with engineers architects designers and product managers to build scalable UI systems features and components. With increasing use of AI engineers integrate AI-driven features and wo More...
Designer to join our expanding Revenue Enablement team. In this role youll lead the design and development of impactful measurable learning programs and resources that empower Freshworks teams to engage with and sell our products effectively. Youll partner closely with our Go-to-Marke More...
Designer to join our expanding Revenue Enablement team. In this role youll lead the design and development of impactful measurable learning programs and resources that empower Freshworks teams to engage with and sell our products effectively. Youll partner closely with our Go-to-Marke More...
Kickstart Your Career in Tech Sales with Freshworks!Are you ready to launch your career in a fast-growing tech company At Freshworks Berlin were looking for ambitious curious and driven students to join us as Working Students - Sales Development Representatives (SDRs).This is your cha More...
The engineers at Freshworks develop client-side systems and code for user interfaces. They collaborate with engineers architects designers and product managers to build scalable UI systems features and components. With increasing use of AI engineers integrate AI-driven features and wo More...
The engineers at Freshworks develop client-side systems and code for user interfaces. They collaborate with engineers architects designers and product managers to build scalable UI systems features and components. With increasing use of AI engineers integrate AI-driven features and wo More...
Freshworks is looking for an exceptional addition to our Customer Success team in London. Being a customer champion is part of our culture and a guideline for anything we do. Our team plays a central role in this effort and is the primary driver to retain and develop our existing cust More...
Why does enterprise software have to be complex clunky and hard to useAt Freshservice were on a mission to uncomplicate enterprise software. We believe powerful tools dont have to come with a steep learning curve and that great design is the bridge between complexity and clarity.Fresh More...
Define the design strategy and vision for the product leveraging user research and customer experience and deliver a simple and intuitive experience hands-on.Have extensive experience translating complex workflows into simple and intuitive design solutions. You influence pr More...
We are looking for a highly motivated and energetic Business Development Representative to join our dynamic sales team. In this role you will be the first point of contact for prospective Freshworks customers responsible for generating interest qualifying potential clients and buildin More...
Key Responsibilities: System Configuration & OptimizationConfigure maintain and continuously enhance the Workday HCM platform including implementing system upgrades custom configurations and new features in partnership with HR and IT stakeholdersProactively identify opportuni More...
SRE team includes expert Software and System engineers who are custodians ofAvailability Scalability and Performance of the SaaS products.We build tools and frameworks to monitor load test and sometimes build full platformfeatures that other products use. We undertake architecture rev More...
We are looking for a Revenue Enablement Manager to develop and deliver effective enablement programs collaborate with stakeholders and deliver training to empower the Integrated Customer Growth (ICG) team to achieve their goals. The ideal candidate will have a strong track record of s More...
The Opportunity:As Manager Order Management youll be a key driver on the Business Desk team directly impacting growth by partnering across the business to streamline contract workflows structure complex deals and scale operations. Youll lead a high performing order management team an More...
ResponsibilitiesDesign write and deliver software to improve the availability latency and efficiency of Freshworks Products & Platforms. Develop scalable cloud-native architectures that support business growth.Design and implement self-healing and auto-scaling mechanisms.Mana More...
Were looking for a data-driven and solution-oriented Senior Business Analyst to join our Field Revenue Operations team. Youll work closely with cross-functional stakeholders across Sales Marketing and Operations to drive strategic initiatives and improve GTM efficiency. In this role y More...
The Business Desk team for Freshworks is the fastest-growing function in the organization and spread out across various time zones. With the increasing market demand and diverse landscape there is an ever-increasing ask for deals packaged for specific buyer personas different geograph More...
About the Role:We are looking to hire smart and passionate folks for our customer support team. Thecustomer support team takes care of technical account management for all our customers.They help troubleshoot and resolve issues that customers might have and provideassistance as and wh More...