Freshworks

About Freshworks

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services. Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship.

700 Job openings in Freshworks

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Remote

The Engagement Manager coordinating closely with customer and internal teams (Product Engineering Marketplace Sales PreSales and Support) is responsible for planning and successful implementation of our SaaS products for our customers. The Engagement Manager manages crossfunctional t More...

Employer Active Posted on 17 Apr | Remote | Easy Apply
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Full-time

Lets be honest most business software just isnt fun to use. Its clunky. Its complicated. And somehow it costs a fortune. But what if it didnt have to be that way At Freshworks we believe business software should be as easy and delightful as the apps you love in yo More...

Employer Active Posted on 17 Apr | Full-time | Easy Apply
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Full-time

Lets be honest most business software just isnt fun to use. Its clunky. Its complicated. And somehow it costs a fortune. But what if it didnt have to be that way At Freshworks we believe business software should be as easy and delightful as the apps you love in yo More...

Employer Active Posted on 17 Apr | Full-time | Easy Apply

Customer Success Manager

Freshworks - San Mateo , CA USA
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Full-time

Additional Information : At Freshworks we are creating a global workplace that enables everyone to find their true potential purpose and passion irrespective of their background gender race sexual orientation religion and ethnicity. We are committed to providing equal opportunity for More...

Employer Active Posted on 17 Apr | Full-time | Easy Apply

Senior Engagement Manager

Freshworks - San Mateo , CA USA
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Remote

The Americas Partner Engagement Manager plays a critical role in driving the adoption and success of the Americas Services Partner Program. Reporting to a Regional Leader this position manages partner engagement across North America and LATAM ensuring effective communication performan More...

Employer Active Posted on 17 Apr | Remote | Easy Apply
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Full-time

As a Revenue Accounting Lead (Reseller Commissions and other initiatives) your role will be a combination of leading a team managing commissions to third party reselling partners product partners managing commission queries reporting to management on process related issues accounting More...

Employer Active Posted on 16 Apr | Full-time | Easy Apply
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Full-time

ResponsibilitiesDesign write and deliver software to improve the availability latency and efficiency of Freshworks Products & Platforms. Develop scalable cloudnative architectures that support business growth.Design and implement selfhealing and autoscaling mechanisms.Manage More...

Employer Active Posted on 16 Apr | Full-time | Easy Apply

Key ResponsibilitiesDatabase Performance & Reliability: Optimize and finetune databases to ensure high availability scalability and efficiency.Infrastructure as Code & Automation: Automate database provisioning scaling and maintenance using Terraform Ansible or Kubernetes oper More...

Employer Active Posted on 16 Apr | Full-time | Easy Apply

Key ResponsibilitiesTechnical Leadership: Provide strategic technical direction and mentorship to DBRE and engineering teams. Drive best practices in database architecture observability and reliability engineering.Database Architecture & Reliability: Design and implement scalable More...

Employer Active Posted on 16 Apr | Full-time | Easy Apply
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Full-time

At Freshworks we believe great employee experiences start with great people and that includes you. Were growing fast and were looking for a MidMarket Account Executive whos passionate about building relationships solving meaningful problems and shaping the future of work.&# More...

Employer Active Posted on 16 Apr | Full-time | Easy Apply
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Full-time

We are looking for a highly analytical and strategic Director Analytics to lead a team focused on datadriven insights for the gotomarket organization. This role will be responsible for developing and executing strategies that analyze and optimize business performance across multiple f More...

Employer Active Posted on 16 Apr | Full-time | Easy Apply
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Full-time

We are looking for an experienced and strategic Enterprise Account/Portfolio Manager who has a knack in building deep customer relationships and driving incremental business in existing Freshworks customers by delivering value.  They should have a consultative sales approach a su More...

Employer Active Posted on 16 Apr | Full-time | Easy Apply
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Full-time

The Customer Success team will proactively engage with customers to provide strategic and tactical guidance to them in order to increase the value they acquire from Freshworks suite of products. Role Requirement: Engage proactively with customers using the engagement model (based More...

Employer Active Posted on 15 Apr | Full-time | Easy Apply

The Senior Director of Global Talent Development will lead the strategy and of our talent development and organizational development efforts ensuring our leaders and employees are equipped to succeed and drive meaningful impact. This role is instrumental in building a culture that fu More...

Employer Active Posted on 15 Apr | Full-time | Easy Apply

We are looking for an experienced and strategic Enterprise Account Executive who has a knack in generating new business (new logo acquisition) for Freshworks.  They should have a consultative sales approach a successful track record growing and onboarding clients with polished pr More...

Employer Active Posted on 15 Apr | Full-time | Easy Apply
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Full-time

We are looking for an experienced and strategic Enterprise Account Executive who has a knack in generating new business (new logo acquisition) for Freshworks.  They should have a consultative sales approach a successful track record growing and onboarding clients with polished pr More...

Employer Active Posted on 12 Apr | Full-time | Easy Apply
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Full-time

We are seeking a highly skilled and analytical Analyst Demand Generation Performance to join our Demand Generation Marketing team. This role will work closely with the Marketing Operations and Analytics team and Demand Generation team to analyze data extract actionable insights and su More...

Employer Active Posted on 12 Apr | Full-time | Easy Apply

We are seeking a highly skilled SOAR Automation Engineer to join our dynamic Security Operations Center (SOC) team. In this role you will be responsible for designing developing and managing automation workflows to enhance our security operations. You will play a critical role in impr More...

Employer Active Posted on 12 Apr | Full-time | Easy Apply
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Full-time

 As the Manager Customer Success you will lead a highperforming team overseeing the endtoend customer journey. Your role will be pivotal in developing strategies to drive customerengagement with clear value outcomes retention minimize churn create expansion and fostercustomer ad More...

Employer Active Posted on 11 Apr | Full-time | Easy Apply

The Sales Development Representative role will support the Device42 sales team a company recently acquired by Freshworks in June 2024. Device42 offers a powerful realtime view of an organizations IT infrastructure ensuring a comprehensive understanding of all assets. With the integrat More...

Employer Active Posted on 11 Apr | Full-time | Easy Apply