Helpdesk Jobs in Jordan

Answer customer’s calls raised to Hikma’s call center & Serve as the first point of contact for customers seeking technical assistance over the phone, email, or onsite visits Register incidents and service requests, track updates and follow up until completion Perf More...

Excellent knowledge in Helpdesk support. Good knowledge in Switching & Routing with different venders such Cisco, HP, Juniper... Good knowledge in Windows Servers , manage users via active directory and build security by group policy management. Managing windows hyper V deplo More...

1-2 years of relevant experience, ideally with a professional services firm. We also consider freshers candidate who shows A genuine interest in technology. Experience in Tier 1 or Tier 2 helpdesk support Supporting PC and Mac software/hardware, peripherals Hardware and software More...

Provide a first-line support for helpdesk and all associated processes. Provide tier one telephone support for software applications. Provide Basic troubleshooting for software problems covered in training. Utilize help desk software to keep an accurate account of all incoming cal More...

Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization. Install and upgrade computer components and software, manage virtual Email. Troubleshoot hardware and software errors by running diagnostics, documenti More...

Provide support, troubleshooting and necessary maintenance of network and system devices including servers, switches, routers, and other relevant devices. Install and configure desktops, laptops, mobiles, printers, scanners and other IT hardware for end users in the mission. Config More...

Provide a first-line support for helpdesk and all associated processes. Provide tier one telephone support for software applications. Provide Basic troubleshooting for software problems covered in training. Utilize help desk software to keep an accurate account of all incoming ca More...

The Systems Engineer position would be a hybrid of helpdesk support and professional services using primarily Jamf. Other duties would involve supporting our clients with Jamf, Onboarding new clients, system health checks, pre-sales consultancy and the maintenance of the DARE macOS pr More...

Prioritize, monitor, work and track incoming helpdesk tickets and phone calls. Ability to build and maintain end user relationships. Provide remote or onsite service to end-users on software- and hardware-related problems. Perform first-level diagnosis for end-users issues usi More...

Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization Install and upgrade computer components and software, manage virtual servers, and integrate automation processes Troubleshoot hardware and software error More...

Provide end user support and ensure that all ICT support requests and quires are logged in the helpdesk ticketing system and answered appropriately within the agreed service level of agreement (SLA), by taking the ownership of these requests, open, update and close them in the heldp More...

Provide end user support and ensure that all ICT support requests and quires are logged in the helpdesk ticketing system and answered appropriately within the agreed service level of agreement (SLA), by taking the ownership of these requests, open, update and close them in the heldp More...

To have a thorough knowledge of all the prices, dates, time, and description of the latest events, activities, and facilities that will be provided to the incoming guests and update the staff members on the same To plan the daily agenda that includes the duties that need to carried More...

Fashion stylists work for individuals, fashion houses and clothing brands. ... Their main responsibilities include providing fashion advice; choosing and co-ordinating outfits for models in photo shoots or actors in television and film; and choosing props and accessories and preparing More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Receptionists are responsible for greeting visitors and delivering exceptional customer service assistance. This entails answering calls and fielding them accordingly, addressing visitor questions and needs, and providing an overall welcoming environment. ... Receptionists are employe More...

Receptionists are responsible for greeting visitors and delivering exceptional customer service assistance. This entails answering calls and fielding them accordingly, addressing visitor questions and needs, and providing an overall welcoming environment. ... Receptionists are employe More...

Receptionists are responsible for greeting visitors and delivering exceptional customer service assistance. This entails answering calls and fielding them accordingly, addressing visitor questions and needs, and providing an overall welcoming environment. ... Receptionists are employe More...

Leading and managing 3-4 direct reports and 300+indirect reports. Diving into data to identify the root of a problem and solving it (no matter how large or small the scale) Managing workflow, escalations and effectively delegating across your leadership team. Driving the creation More...

Employee job descriptions identify and spell out the responsibilities of a specific job. They also include information about working conditions, tools, equipment used, knowledge and skills needed, and relationships with other positions including the immediate boss.