Field Service Representative Jobs in Jordan

Coordinate with Technical Service Manager regarding planned systems installations Carry-out installation procedures as per Roche standards Report and document all installations as per Roche standards Conduct customer training regarding proper use and maintenance of Roche analyz More...

Conduct temporary install / uninstall of CsUAS systems in a variety of locations / environmental conditions to support client CsUAS testing and evaluation operations. Conduct permanent / semi-permanent installs and continuing operational support, monitoring, and maintenance o More...

Provide service and customer support during field visits or dispatches Tie workflow to schedule Manage all on site installation, repair, maintenance and test tasks Diagnose errors or technical problems and determine proper solutions Produce timely and detailed service reports D More...

Duty hours on-site are 12‐hours per day, 7 days a week, plus commute time, and are subject to local labor law On‐call 24x7, including weekends and holidays Provide Tier I and II customer service support as part of a service desk team across multiple networks, facilities, and locat More...

Duty hours on-site are 12‐hours per day, 7 days a week, plus commute time, and are subject to local labor law On‐call 24x7, including weekends and holidays Provide Tier I and II customer service support as part of a service desk team across multiple networks, facilities, and locat More...

About the job The Sr. Field Service Engineer (FSE) position is responsible for enabling customer success within their EMEA territory. As a Sr. FSE, you will be engaging with customers daily and delivering differentiated customer service, preventive maintenance, troubleshoot More...

Communicate with customers via phone, email, and chat Provide knowledgeable answers to questions about the product, pricing, and availability Work with internal departments to meet customer's needs Data entry in various platforms

- Communicating with customers over the phone or via none voice channels (Chat, Emails, and Social media) - Manage and resolve customer complaints - Identify and overcome objections - Able to handle calls or none voice channels in a pressure environment - Should be capable of handling More...

1- Manage large amounts of incoming phone calls. 2- Generate sales leads. 3- Identify and assess customers’ needs to achieve satisfaction. 4- Build sustainable relationships and trust with customer accounts through open and interactive communication. 5- Provide accurate, val More...

About the job Binance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider whose suite of financial products includes the world’s largest digital-asset exchange. Our mission is to accelerate cryptocurrency adoption and increase the freedo More...

About the job We are looking for a customer-oriented, experienced and motivated Customer Service Representative who is able to out themselves in the customers' shoes and remain helpful, patient, positive and cheerful. Responsibilities: Managing large volume of c More...

Responsibilities—what you'll do: Chat and Email Support Product and Feedback Monitoring Database Management Team Coordination Customer Engagement Customer Care Sales and Lead Generation Complaints Resolution Product Knowledge Customer Satisfaction Requ More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Process Customer Orders. Customers account management. Responding to Customer Inquiries, Phone Call & Emails in a very timely manner. Follow up on customer's orders via emails and calls. Sales Managers support. Processing documents for products, shipping, and price More...

Work in an energetic call center environment answering inquiries coming through customer emails, social media or live chat. Process customer’s orders and assign to related couriers. Listen to customers’ questions and concerns, and provide answers or responses. Handle More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Minimum 1 year experience in customer service, preferably in finance or E-commerce industry College degree or above Native-level fluency in Arabic, and advanced English is mandatory to support our users in this role Previous experience with cross-functional support will be advant More...

Junior Customer Success Representatives manage a queue of incoming customers and clients contacts (phone, chat, and email) and tickets on a daily basis. Assist merchants to facilitate timely issue resolution. Provide world-class customer service to our merchants to help cultivate More...

ITP Media Group (ITP) is one of the largest media companies in the Middle East, with a portfolio of more than 80 brands. The company delivers quality up to date content to its readers, viewers, delegates and guests through digital, print, events, awards, video content, social media pl More...

Plan and complete field marketing campaigns after conducting preliminary research Develop robust knowledge of all product lines/services Produce various literature, signage, merchandise, and other materials to be used at field marketing events Maintain relationships with third-pa More...