Community Engager
Posted on :
05-07-2021
Employer Active
1 Vacancy
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Job Description
Req ID : 656746
- Brand advocacy
- Engagement: actively engage/converse with existing or new potential customer
- Re-engagement: actively keep the conversation going with existing or new potential customers.
- Seeding: monitor and select relevant or trending conversations online, and seed the brand into the discussion.
- Reporting & helping develop internal processes
- Develop monthly reports on customer satisfaction, engagement rates, response time, escalation issues, etc.
- Help the Head of Community Management with collating and consistently updating brand FAQ documents.
- Outgoing personality: sociable, articulate, positive, talkative and eager to converse with our fanbase and customers.
- Writing skills: excellent use of language matched with proper customer relation
- Languages: we are looking for individuals that are able to speak, read and write one, all or a combination of the below languages.
Employment Type
Full Time
Company Industry
Internet / E-commerce / Dotcom
Department / Functional Area
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