Associate Product Ma....
Associate Product Manager
Posted on :
01-07-2022
Employer Active
1 Vacancy
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Job Description
Req ID : 1180079
- Perform administrative tasks to support the rest of the product team, including:
- Organize notes from customer calls
- Write & manage support articles
- Document & analyze feature requests
- Set up and analyze customer surveys
- Create & send other messaging to customers
- Maintain internal product documentation
- Track & measure feature adoption
- Proactively identify current and prospective customer needs and propose solutions to address those needs.
- Communicate directly with customers to receive input on proposed solutions.
- Receive requests for solutions from internal teams (sales, partnerships, client success, support, others) and from customers, parse out the true underlying needs, and propose and prioritize solutions based on a variety of factors.
- Propose feature specifications.
- Work closely with product managers to increase team efficiency.
- Determine feasibility and impact of potential features.
- Provide internal and customer training on how to use certain features.
- Facilitate the creation and maintenance of product documentation.
Employment Type
Remote
Company Industry
Internet / E-commerce / Dotcom
Department / Functional Area
Product Development / Product Management
Key Skills
- Product Management
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