IT Field Support Coordinator - Internship

Internship Description

Job Description:

• Inspect personal computer equipment.
• Install hardware and peripheral components such as monitors, keyboards, printers and disk drivers on user’s premises.
• Install and configure specified software packages such as operating systems, business applications and other office tools.
• Initiate systems and network troubleshooting and monitoring, and replace defective components as needed.
• Attend unit meetings as required by the hierarchy in order to get informed of new policies and other services related issues .
• Place support calls to network solution providers and other IT support companies as requested by the hierarchy.
• Communicate with suppliers as requested in order to get the necessary support regarding Brand Communication interface and files.
• Assist the IT team in the pre-opening phase of new stores.

The intern will learn:

• Basics of Help Desk
• Retail structure
• Attention to details
• Change and Adaptability
• Customer Focus
• Initiative
• Planning and Organizing
• Teamwork

Internship Requirements

• Bachelor's Degree or Technical Degree in computer science.
• Good English Skills.
• Good knowledge about MS Office
• Excellent Communication Skill