Service Quality Jobs in Egypt

Duties and Responsibilities: Issue Management Triage & Prioritization: Lead the triage process by collaborating with stakeholders to prioritize defects based on risk assessment and business impact ensuring high-value resolutions and ensure timely resolution according to business impact.Stakeholder C...

What will you do Lead and oversee the Service Desk Supervisor(s) Senior Specialists and Specialists. Define team structure objectives KPIs and service standards. Mentor and develop team leaders and specialists supporting career growth and succession planning. Ensure alignment of Service Desk opera...

As An IT Technical Support SpecialistYour mission as an IT Technical Support Specialist will be to ensure seamless technical support and system reliability across all departments. You will play a vital role in maintaining IT infrastructure providing hands-on troubleshooting and supporting digital tr...

Qualifications:A business degree with a specialization in Marketing or a degree in Mass Communication.Experience:A minimum of 2 to 3 years of experience in communication preferably from the client side.Key Knowledge Skills and Competencies:Experience in conceiving and presenting ideas to peers and t...

EOE/AA/Disabled/VeteransWhat are we looking forA Director of Rooms serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:Progressive experience in a...

To track consumer trends in the Tech & Durables goods sector NIQ relies on sales data exchanges with retailers in the industry whether they operate physical stores or online platforms. The primary purpose of this role is to improve NIQs position within the Tech and Durables industries (Electronics T...

Assist in overseeing daily guest relations operationsSupervise guide and mentor guest relations staff including front desk concierge and service teamsHandle guest inquiries complaints and special requests professionally and promptlyProvide personalized service to VIP and international guests includi...

Plan organize and manage all accommodation operations to ensure smooth day-to-day activitiesSupervise train and monitor performance of accommodation staff (security housekeeping maintenance)Enforce accommodation policies house rules and company regulations consistentlyAct as the main point of contac...

Jadeer is hiring on behalf of one of our esteemed clients a global leader in the food and beverage ingredients industry located in 6th of October City. About the Opportunity: IT Technical Support SpecialistYour mission as an IT Technical Support Specialist will be to ensure seamless technical suppo...

Location:New Cairo Cairo EgyptJob ID: R0104028Date Posted:Company Name:HITACHI ENERGY TECHNOLOGY S.A.E.Profession (Job Category):IT Telecom & InternetJob Schedule:Full timeRemote:NoJob Description:The opportunityWe are seeking a motivated and enthusiastic On-Site IT Service Specialist to join our t...

We are hiring on behalf of one of our partner companies for a Mass and Youth Advisor role. This opportunity is ideal for Arabic-speaking graduates looking to start their career within a high-impact tech-driven customer experience team supporting e& Egypt.Handling inbound customer queries from mass m...

About Amanleek:Amanleek is an innovative insurance service provider located in New Cairo. Our mission is to simplify insurance services and make them more accessible for a wider base of individual and business customers. We leverage transparency trust and innovation to deliver an enhanced experience...

Job PurposeProvide advanced technical support to bank employees ensuring fast resolution of complex IT issues and maintaining high service quality across all locations.Key ResponsibilitiesProvide advanced (L2/L3) support for hardware software and network-related issuesDiagnose and troubleshoot compl...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors inc...

DescriptionTITLE: SDC Health Services Coordinator. Aswan Field officeTEAM/PROGRAMME: Operation ProgramLOCATION: AswanGRADE: 5CONTRACT LENGTH: till end of 2026CHILD SAFEGUARDING:Level 3: the post holder will have contact with children and/or young people either frequently (e.g. once a week or more) o...

Recruitment Fraud AlertWeve learned that scammers are impersonating Commvault team membersincluding HR and leadershipvia email or text. These bad actors may conduct fake interviews and ask for personal information such as your social security number. What to know:Commvault doesnotconduct interviews...

 Making sure all guest feedbacks are updated in the VIP Tracking sheet and Guest Feedback.Coordinates all VIP stay preparation.Manages All-Star production.Interacts with all guests during check-in out and during stay to improve GSS scores.Assists in identifying training needs develops formal trainin...

Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismAdvisory - OtherManagement LevelSenior AssociateJob Description & SummaryAs a Process Quality & Process Improvement Engineer within the Managed Services team you will be responsible for ensuring the delivery of high-quality services by establ...

About NCR AtleosNCR Atleos headquartered in Atlanta is a leader in expanding financial access. Our dedicated 20000 employees optimize the branch improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.Job Summary: This role serv...

About NCR AtleosNCR Atleos headquartered in Atlanta is a leader in expanding financial access. Our dedicated 20000 employees optimize the branch improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.Job Summary: This role serv...