Service Quality Jobs in Egypt

Responsibilities: Using various strategies and tools to provide effective solutions to customers' concerns. Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively. Promptly following up on service requests and providing More...

Responsibilities: Receiving or making a high volume of calls from or to customers. Striving to achieve first call resolution and maintain the quality of service provided by the call center. Using listening skills to understand the needs and complaints of the customer before offer More...

Answer incoming calls from customers promptly and professionally. Make outbound calls to follow up on customer inquiries, resolve issues, and gather feedback. Respond to customer inquiries via chat and email in a timely and courteous manner. Provide accurate information about pro More...

Provide effective leadership to the Room Service teams to ensure targets are met and exceeded both for the hotel and individual development Ensure compliance of brand standards Evaluate guest satisfaction levels with a focus on continuous improvement Aware of trends and propose i More...

Responsibilities: Welcoming airport Guests in a polite and friendly Manner Support Passengers & Direct them to Orange Wi-Fi Services Informing Passengers all Orange Services & how to connect Tending to guest comfort & Assisting them with any inquires

Responsibilities: Build automated process/tools for network/service performance monitoring and analysis. Build detailed KPI reports for all core nodes/services for health check and KPI analysis. Investigate and troubleshoot performance degradation issues through PCAP trace analysis More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

We are looking for an experienced and independent Finance assistant/bookkeeper who will be part of the journey of transforming digital communication in the healthcare ; As Finance assistant/bookkeeper you will be part of a well-functioning finance department with close collaboration w More...

Weve got an immediate opening for a Maintenance Tech/Supervisor to join a very profitable and successful organization. This position will start as a Maintenance Tech but will be taking over for the Maintenance Supervisor when he retires. The company has budgeted for any necessary tr More...

As Capability Lead - Business Platforms (Service Domain), you will be accountable for defining, owning, and managing across the delivery within the Platform Portfolio strategy specifically those related to the Customer Assurance, Service Performance Management & Ticketing for ou More...

Responsibilities: Ensuring the correct and proper delivery of customer support services to our customers. Ensuring that agreed margins are achieved whilst delivering Service Level Agreement fulfillment and customer happiness. Take ownership of customers issues and follow problems More...

Responsibilities: Listening to customer concerns and providing information, answers, or responses. Taking orders and processing billings and payments. Obtaining and correctly recording customer information. Reviewing and making changes to customer accounts. Handling customer co More...

The ability to work together and cooperate with the work team. Proficiency in oral and written communication skills. Possessing creativity and devising appropriate solutions to problems. Flexibility and ability to face work pressures and challenges. Commercial awareness and understand More...

We are looking for a motivated Local Class A Distribution Driver to deliver product to clients; inspect general condition of vehicle; prepare, load, unload, operate, and clean vehicle including following all safety precautions. Duties of the Class A Distribution driver include deliver More...

Ensuring planning and execution of various service activities carried out both off and on sites, driving and monitoring service execution with respect to the agreed terms of schedule, quality, cost, margin, and customer satisfaction Allocating, driving and monitoring work to projec More...

Recognizing customer needs by managing escalations and ensuring that the delivered performance and services matches the customer needs. Assuring that the delivered services are in line with the performance Service Level Agreements (SLA’s) as defined in the customer serv More...

Review requirements, specifications and technical design documents to provide timely and meaningful feedback - Create detailed, comprehensive and well-structured test plans and test cases - Estimate, prioritize, plan and coordinate testing activities - Design, develop and execute aut More...

What You'll Do Set and manage expectations with other engineering teams, management, and external stakeholders Advocate and advance modern, agile software development practices Develop and evangelize great engineering and organizational practices Setup and maintain continu More...

Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your sche More...

Responsibilities: Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. More...