Service Desk Agent Jobs in Egypt

Job Summary:The Manager Service Desk is responsible for owning and leading the day-to-day operations of the Service Desk team ensuring timely high-quality technical support to all talabat users across markets. Acting as a bridge between the IT Service Delivery Manager and frontline engineers this r...

Permanent Position: Service Desk Lead Company Overview: RayaCX is a leading customer experience management company based in Cairo Egypt. We provide innovative solutions to help businesses improve their customer service and overall customer experience. Our team is dedicated to delivering exceptional...

Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismAdvisory - OtherManagement LevelIntern/TraineeJob Description & SummaryAt PwC our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations stream...

We are seeking a highly skilled and detail-oriented Senior General Accountant to join our dynamic finance team. The ideal candidate will be responsible for managing the full life cycle of finance activities with expertise in Accounts Receivable (AR) Accounts Payable (AP) and General Ledger (GL) func...

DescriptionPOSITION SUMMARYAnswer record and process all guest requests questions or concerns via telephone email chat and mobile communication devices. Operate telephone switchboard process guest requests for wake-up calls and connecting and directing calls to the appropriate extension. Receive rec...

We are currently looking for a Service Desk Agent to strengthen the Cronos Europa team.Responsabilities:Assistance with providing functional and technical support of PMOs information systems.Categorization analysis and resolution of reported issues and fulfilment of standardized servicesFollow-up es...

DescriptionPOSITION SUMMARYAnswer record and process all guest requests questions or concerns via telephone email chat and mobile communication devices. Operate telephone switchboard process guest requests for wake-up calls and connecting and directing calls to the appropriate extension. Receive rec...

Permanent Position: IT Service Desk Team Lead Company Overview: RayaCX is a leading customer experience management company based in Cairo Egypt. We provide innovative solutions and services to help businesses improve their customer interactions and overall customer satisfaction. Our team is made up...

We are seeking a highly organized and customer-focused Reservation Supervisor to join our team at Movenpick Resort Aswan Egypt. As a Reservation Supervisor you will supervise the operations of the reservation department during shift by assisting to coordinate operational plans to meet hotel sales t...

DescriptionPOSITION SUMMARYAnswer record and process all guest requests questions or concerns via telephone email chat and mobile communication devices. Operate telephone switchboard process guest requests for wake-up calls and connecting and directing calls to the appropriate extension. Receive rec...

We are seeking a friendly and professional Front Desk Agent to join our team in Cairo Egypt. As the first point of contact for our guests you will play a crucial role in creating exceptional experiences and ensuring smooth hotel operations.Greet and welcome guests with a warm sincere smile upon arri...

Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismAdvisory - OtherManagement LevelManagerJob Description & SummaryAt PwC our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline th...

Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismAdvisory - OtherManagement LevelManagerJob Description & SummaryAt PwC our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline th...

What will you do Lead and oversee the Service Desk Supervisor(s) Senior Specialists and Specialists. Define team structure objectives KPIs and service standards. Mentor and develop team leaders and specialists supporting career growth and succession planning. Ensure alignment of Service Desk opera...

Line of ServiceAdvisoryIndustry/SectorNot ApplicableSpecialismAdvisory - OtherManagement LevelManagerJob Description & SummaryAt PwC our people in business application consulting specialise in consulting services for a variety of business applications helping clients optimise operational efficiency....

What are we looking forGuest Service Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:Previous experience in a customer-focused industr...

DescriptionPOSITION SUMMARYProcess all guest checkins checkouts room assignments and room change/late checkout requests. Secure payment; activate/reissue room keys. Ensure rates match market codes document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are...