Service Desk Agent Jobs in Egypt

DescriptionPOSITION SUMMARYAnswer record and process all guest requests questions or concerns via telephone email chat and mobile communication devices. Operate telephone switchboard process guest requests for wake-up calls and connecting and directing calls to the appropriate extension. Receive rec...

DescriptionPOSITION SUMMARYAnswer record and process all guest requests questions or concerns via telephone email chat and mobile communication devices. Operate telephone switchboard process guest requests for wake-up calls and connecting and directing calls to the appropriate extension. Receive rec...

We are seeking a highly organized and customer-focused Reservation Supervisor to join our team at Movenpick Resort Aswan Egypt. As a Reservation Supervisor you will supervise the operations of the reservation department during shift by assisting to coordinate operational plans to meet hotel sales t...

DescriptionPOSITION SUMMARYAnswer record and process all guest requests questions or concerns via telephone email chat and mobile communication devices. Operate telephone switchboard process guest requests for wake-up calls and connecting and directing calls to the appropriate extension. Receive rec...

What are we looking forA Business Centre Officer serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:Previous experience in a customer service rol...

We are seeking a friendly and professional Front Desk Agent to join our team in Cairo Egypt. As the first point of contact for our guests you will play a crucial role in creating exceptional experiences and ensuring smooth hotel operations.Greet and welcome guests with a warm sincere smile upon arri...

What will you do Lead and oversee the Service Desk Supervisor(s) Senior Specialists and Specialists. Define team structure objectives KPIs and service standards. Mentor and develop team leaders and specialists supporting career growth and succession planning. Ensure alignment of Service Desk opera...

Line of ServiceAdvisoryIndustry/SectorNot ApplicableSpecialismAdvisory - OtherManagement LevelManagerJob Description & SummaryAt PwC our people in business application consulting specialise in consulting services for a variety of business applications helping clients optimise operational efficiency....

What are we looking forGuest Service Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:Previous experience in a customer-focused industr...

DescriptionPOSITION SUMMARYProcess all guest checkins checkouts room assignments and room change/late checkout requests. Secure payment; activate/reissue room keys. Ensure rates match market codes document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth checkin and checkout. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. Th...

Job Introduction BBC Arabic is the largest of the BBCs forty language services providing multimedia content on BBC platforms and through social media to our Arabic speaking audiences in the Middle East and across the world 24 hours per day seven days a week.Our output is contemporary in style and ou...

Job Introduction BBC World Service is an international multimedia broadcaster part of BBC News delivering a wide range of language and regional services and working increasingly with other parts of BBC News to serve global audiences. It uses multiple platforms to reach its weekly audience of over 30...

Job Introduction BBC Arabic is the largest of the BBCs forty language services providing multimedia content on BBC platforms and through social media to our Arabic speaking audiences in the Middle East and across the world 24 hours per day seven days a week.Our output is contemporary in style and ou...

  Maintains complete knowledge of and complies with all departmental policies / service procedures /standards. Maintains complete knowledge of correct maintenance and use of equipment. Uses equipment only as Intended.Anticipates guests needs responds promptly and acknowledges all guests however busy...

Sending Pre Arrival email 3 days prior to arrival including offering other services within the resort that is related to the guests purpose of visitDevelop Sales Coaching plans to maximize Vacation Planners productivity and department revenueCompile data for Phone Observations in order to identify b...

We are seeking a dynamic and customer-focused Reservation Supervisor to join our team in the beautiful coastal resort city of Sharm El Sheikh Egypt. As a key member of our Front Office Department you will play a crucial role in ensuring seamless guest experiences and optimizing our reservation proce...

Front Office AgentFirst impressions are everything! As a Front Office Agent you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.What is in it for you:In 3-4 bullet points showcase the benefits and perks of worki...

DescriptionPOSITION SUMMARYOversee accuracy of room blocks reservations and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests changes and cancellations received by phone fax or mail. Iden...