Customer Service Specialist

Sutherland


Job Location:

Cairo - Egypt

Monthly Salary: Not Disclosed
Posted on: 21 days ago
Vacancies: 1 Vacancy

Job Summary

This is a full-time on-site role located in New Cairo for a Customer Service Specialist.

Your day-to-day responsibilities will include:

  •  Handling customer interactions with efficiency and empathy.
  •  Providing tailored solutions to meet customer needs.
  •  Ensuring a positive customer experience through effective communication and professional phone etiquette.

Qualifications :

Fresh Grads & Dropouts are welcome to apply! 

What were looking for:

  •  Fluency in English is a MUST (B2/C1)
  •  Strong skills in Customer Service & Customer Support 
  •  Problem-solving active listeningattention to detail 
  •  Experience in a customer-facing role and familiarity with CRM tools is a plus! 
  •  Flexibility with night & overnight shifts is essential 

If youre passionate about making a difference and love helping customers we want YOU! 


Additional Information :

Benefits

  • Very competitive salary up to 25K Net
  • Overnight allowance
  • Overtime scheme
  • Social & Medical Insurance
  • Fully Paid Training
  • Transportation provided (Door to Door for Ladies)
  • Eligibility for promotions after 6 to 12 months
  • Friendly work environment

Remote Work :

No


Employment Type :

Full-time

This is a full-time on-site role located in New Cairo for a Customer Service Specialist.Your day-to-day responsibilities will include: Handling customer interactions with efficiency and empathy. Providing tailored solutions to meet customer needs. Ensuring a positive customer experience through effe...

About Company

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Sutherland is seeking an organized and reliable person to join us as Admin Specialist. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you ... View more

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