Customer Service Specialist
Job Summary
This is a full-time on-site role located in New Cairo for a Customer Service Specialist.
Your day-to-day responsibilities will include:
- Handling customer interactions with efficiency and empathy.
- Providing tailored solutions to meet customer needs.
- Ensuring a positive customer experience through effective communication and professional phone etiquette.
Qualifications :
Fresh Grads & Dropouts are welcome to apply!
What were looking for:
- Fluency in English is a MUST (B2/C1)
- Strong skills in Customer Service & Customer Support
- Problem-solving active listening & attention to detail
- Experience in a customer-facing role and familiarity with CRM tools is a plus!
- Flexibility with night & overnight shifts is essential
If youre passionate about making a difference and love helping customers we want YOU!
Additional Information :
Benefits
- Very competitive salary up to 25K Net
- Overnight allowance
- Overtime scheme
- Social & Medical Insurance
- Fully Paid Training
- Transportation provided (Door to Door for Ladies)
- Eligibility for promotions after 6 to 12 months
- Friendly work environment
Remote Work :
No
Employment Type :
Full-time
About Company
Sutherland is seeking an organized and reliable person to join us as Admin Specialist. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you ... View more