Customer Service Specialist Jobs in Cairo

Job Description:Customer Service ConsultantCairo Egypt Fixed TermWe make health happenWere expanding our customer service team in Cairo and looking for customer-focused advisors to work in rotational shifts. Youll handle queries across phone email web chat and letter ensuring swift and accurate reso...

Key Responsibilities: Lead and develop a team of agents (chat-only calls).Monitor SLAs response quality and customer satisfaction KPIs.Design and implement SOPs scripts and support documentation.Analyze customer data to improve service efficiency and satisfaction.Own shift schedules workforce plann...

Do you want to be part of a newly formed organization that is designing and launching new business models across MENA If so Amazon Ultra Fast Grocery (UFG) operations is looking for an experienced ACES Specialist with a strong record of achieving results. We are looking to hire an ACES Specialist UF...

The Fleet Maintenance Supervisor is responsible for ensuring the efficient safe and reliable operation of all vehicles and fleet equipment. This role oversees daily fleet maintenance activities manages the maintenance team and collaborates with operations to support continuous and uninterrupted tran...

Job summary The Fleet Operations Supervisor is responsible for overseeing daily fleet operations to ensure the efficient safe and timely movement of vehicles and drivers. This includes supervising dispatchers and team leaders managing vehicle availability ensuring compliance with company policies an...

DescriptionWe are looking for an organized and efficient Facilities Coordinator to oversee the maintenance and operations of our office environment at Integrant. The successful candidate will play a crucial role in ensuring that the workplace is safe functioning smoothly and conducive to productivit...

Job summary Dispatcher is responsible for coordinating the daily movement of trucks and drivers to ensure timely cost-effective and customer-focused deliveries. This role involves assigning routes tracking fleet activity in real-time identifying irregularities in vehicle usage managing driver commun...

Role Summary:In this new role we are seeking a manager to coach and handle the performance of a group of 3-5 Team Leaders who in turn are responsible for managing a junior team of 50 online account managers. This centralized team is responsible for remotely managing talabats longtail restaurant port...

Job Title: Customer Service Specialist Key Responsibilities: Handle a high volume of inbound and outbound calls while accurately assessing customer needs to ensure satisfaction.Assist customers with order placement and follow up on production and delivery schedules.Greet clients and visitors profess...

Azeus is looking for a Sales Development Representative to be part of our growing sales force for our product Convene. Convene is a meeting and collaboration solution for Boards and Senior Leadership Teams. Convene has already been recognized by reputable institutions across the globe. Our client ba...

This is a remote position.Join our dynamic marketing agency (Dot IT agency) operating across Egypt Estonia the UAE and Spain. Were looking for ambitious and self-driven freelance sales professionals to help us grow our client base and expand our global reach. 2 4 years of hands-on experience...

As a Team Lead you will be responsible for shift execution and teams supervision and engagement in your area of the Fulfillment Centre. Along with your manager and with line operators youll work closely to ensure that the assigned department is performing in line with the plan and that customer expe...

As part of our Cyber Technology Consulting leadership team you will lead and deliver SOC transformation and Threat Management programs for clients across the MENA region. You will oversee the full lifecycle of SOC design implementation and optimization guide detection and response strategy and manag...

As part of our Cyber Technology Consulting team you will execute Identity and Access Management (IAM) engagements for clients across the MENA region. You will work closely with clients to design implement and mature IAM strategies solutions and governance aligned with their business and compliance n...

Jadeer is hiring for one of its client a Customer Service SpecialistJob Title: Customer Service SpecialistKey Responsibilities:Handle a high volume of inbound and outbound calls while accurately assessing customer needs to ensure satisfaction.Assist customers with order placement and follow up on pr...

QuickfirmX is hiring Customer Service Advisors for IGT Solutions French-speaking accounts based in Maadi Cairo. Join a leading global company and deliver exceptional customer experiences for top-tier clients.Job RoleHandle customer interactions via calls chats and emails in French.Resolve product o...

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125000 people across 30 countries are driven by our innate curiosity entrepreneurial agility and desire to create lasting value for clients. and we have fun doing it! Powered by our...

Role SummaryThe focal point between customers riders and restaurants monitor the riders location and movement to make sure the orders are not delayed to our customers and report any suspicious issues that might impact the Dispatching KPIs. Whats On Your PlateHandling the riders issues that might ref...

Translate the Chief Designers and Art Directors vision into structured design directions for the team.Oversee the development of all creative outputs ensuring design intent is consistently delivered across presentations drawings and material selections.Conduct design review sessions and provide guid...

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive g...