Issue Resolution Jobs in Egypt

Support clients through phone calls emails and chat to help them access company resources.Build positive relationships with clients to develop and maintain customer satisfaction.Provide virtual online learning support and orientation on our services and tools.Maintain customer feedback records for d...

Manage and oversee vendor issue resolution processes ensuring accurate and timely submissions.Act as a communication bridge between customer operations and vendors to efficiently resolve escalations.Monitor track and analyze claims data to detect trends and recommend improvements.Collaborate with cr...

Summary: In this role you will serve as the critical link between the IT department and call center operations. Your primary focus will be on improving customer experiences through technical support and strategic IT solutions. Your role will involve collaborating with various teams to understand tec...

Are you a customer service expert with a passion for delivering top-tier support Do you have experience in Net Promoter Score (NPS) management and after-sales service If so we want you on our team!What Youll Do:Handle customer inquiries complaints and service requests professionally.Oversee after-sa...

ROLE SUMMARYAs an Account Manager at Talabat you will be responsible for managing and growing relationships with our restaurant and vendor partners. You will serve as the main point of contact helping them optimize their presence on our platform grow their sales and ensure a high level of partner sa...

1. POSITION OVERVIEWJob Title: Guest Experience ConciergeDepartment: Commercial / Guest RelationsReports To: Commercial DirectorInternal Collaboration: Reservations Team Ship-side Front Office Digital Marketing TeamPrimary Objective: To serve as the primary digital face of the brand for individual t...

Are you ready for an international career adventure in one of the most vibrant and historical cities in the world Join a leading global customer experience company in Istanbul where youll support German-speaking clients for top international brands while enjoying a great quality of life full relocat...

Job Title: Site IT Technical ManagerIntroduction to role:Are you ready to lead a dynamic team of IT professionals dedicated to transforming the technological landscape at your site As a Site IT Technical Manager youll play a pivotal role in enhancing IT infrastructure tools and services that empower...

Line of ServiceAdvisoryIndustry/SectorNot ApplicableSpecialismAdvisory - OtherManagement LevelAssociateJob Description & SummaryWe are seeking to recruit AWS Cloud Engineer to join our team inCairo. PwC is looking for passionate AWS Cognitive Customer Experience Engineers to join our Cloud practice....

The purpose of this roles is to support the Client Director in delivery on the account managing the capabilities and team to ensure on-time delivery and excellence in execution. This is a key role in driving collaboration internally and externally with the client and partners.Job Description:Key re...

DescriptionAs a member of the Support organization your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means as well as tech...

Job DescriptionCertified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency putting our people first and creating a workp...

Provide second-line technical support for web applications identifying diagnosing and resolving application-related issues. Investigate reported bugs or errors replicate issues and escalate to development when necessary. Serve as the main point of contact for technical queries from clien...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors inc...

The Consultant - Client Success is an individual contributor responsible for owning the holistic post-sale Client Services operational relationship for applicable clients and providing operational support and assistance in growing clients business.The Consultant is a trusted client advocate and work...

Job Description SummaryThe High Voltage Direct Current (HVDC) Sales Leader is primarily focused on the tendering and sales activity for HVDC. Dedicated to facilitating relationships with external customers via the tendering process the Sales Leader will manage the non-technical Global business disci...

Job DescriptionWork Arrangement: This role is categorized as onsite. this means the successful candidate to report to the GM office full time.The Role:The role of the Community Leader is to serve as the Single Point of Contact and Building Owner all for the facility needs including Maintenance House...

Are you ready to grow selection from international brands in Egypt The MENA Imports team is looking for a highly motivated builder who can quickly familiarize themselves with the EG imports process and thrive in a fast-paced environment. In the role you will be required to build relationships with c...

Job Responsibilities: Respond promptly to incoming support requests via phone email chat or helpdesk ticketing system.Gather relevant information to accurately diagnose and troubleshoot technical problems.Provide solutions or guidance to users for resolving hardware software and network issues.Docum...

Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismAdvisory - OtherManagement LevelSenior AssociateJob Description & SummaryA career in our SAP Cloud practice within SAP Consulting services will provide you with the opportunity to help our clients maximise the value of their SAP investment wi...