Guest Relations Jobs in Egypt

Greet guests warmly in F&B outlets and ensure they are comfortably seated.Handle guest inquiries reservations and special requests (e.g. dietary needs celebrations).Follow up with guests during and after dining to ensure satisfaction.Resolve guest complaints quickly and professionally coordinating w...

What are we looking forF&D Guest Relations Team Members serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:Previous experience in customer servi...

We are seeking an experienced and customer-focused Fairmont Gold Manager to join our prestigious luxury hotel in Cairo this pivotal leadership role you will oversee all aspects of the Fairmont Gold experience ensuring exceptional service delivery while maintaining the highest standards of hospitalit...

DescriptionJOB SUMMARYResponsible for hotel laundry daily operations and services. Position directs and works with employees to wash dry and iron linen for both guest rooms and Food and Beverage/Culinary Department within existing time constraints. Maintains a safe and clean work environment. Positi...

Ensure the accuracy of daily management reports by inspecting all backup for proper documentation.Ensure that all charges of the day have been properly posted to the appropriate guest folio or master account.Ensure that all food and beverage outlets have been balanced and zeroed out.Ensure that all...

DescriptionJOB SUMMARYAreas of responsibility include Restaurants/Bars and Room Service if applicable. Supervises daily restaurant operations and assists with menu planning maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually impr...

DescriptionJOB SUMMARYAccountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operatin...

This is a remote position. Executive Secretary Highly Experienced (Remote Position) We are seeking a highly accomplished and polished Egyptian Executive Secretary to provide comprehensive top-tier remote administrative support to our senior executive leadership team. The ideal candidate is a proacti...

- Maintain a strong floor presence across Food & Beverage Restaurants and proactively engage with guests.- Welcome and interact with guests in a warm professional and personalized manner.- Recognize and follow up on VIP repeat and special-occasion guests.- Proactively identify guest needs and addres...

DescriptionPOSITION SUMMARYCheck figures postings and documents for accuracy. Record store access and/or analyze computerized financial information. Control and secure cash and cash equivalents for property according to cash handling policy and procedures. Organize secure and maintain all files and...

DescriptionPOSITION SUMMARYRespond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Repla...

Welcomes and acknowledges each and every guest with a smile eye contact and a friendly verbal greeting using the guests name when possible.Thanks guests with genuine appreciation and provides a fond farewell.Closely deals with all requests problems and needs of guests staying at Rixos Hotels Egypt a...

DescriptionJOB SUMMARYResponsible for the daily shift operations of Housekeeping Recreation/Health Club and if applicable Laundry. Directs and works with employees to verify property guestrooms public space and employee areas are clean and well maintained. Completes inspections and holds people acco...

EOE/AA/Disabled/VeteransWhat are we looking forAn Assistant Food and Beverage Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow: Previou...

DescriptionJOB SUMMARYHelps drive company values and philosophy and ensures all training and development activities are strategically linked to the organizations mission and vision. The position works with the Executive Committee and property leadership team to identify and address employee and orga...

DescriptionJOB SUMMARYAccountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operatin...

To have a full working knowledge and capability to perform all duties and tasks in the assigned Place of Work to the standard set.To ensure that all VIP and Loyalty Program guest are being met upon arrival and offered the best service standards within the ACCOR standardsTo provide courteous professi...

DescriptionPOSITION SUMMARYGreet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities services and hours of operation and local areas of interest and activities. Identify and explain room features to guests (e.g. use of...

DescriptionJOB SUMMARYAssists in leading the propertys segmented sales effort (e.g. group transient association corporate etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals property revenue goals and guest and employee satisfaction. Conducts all...

DescriptionJOB SUMMARYAssists in leading the propertys segmented sales effort (e.g. group transient association corporate etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals property revenue goals and guest and employee satisfaction. Conducts all...