Guest Relations Jobs in Sharm El Sheikh

DescriptionJOB SUMMARYResponsible for the daily shift operations of Housekeeping Recreation/Health Club and if applicable Laundry. Directs and works with employees to verify property guestrooms public space and employee areas are clean and well maintained. Completes inspections and holds people acco...

* Senior manager in the Food and Beverage Department responsible for all operations related to food and beverages.* Control the food and beverage operations according to the principles determined by Rixos Hotels Egypt management.* Monitor the food and beverage operations in line with the procedures...

*  Responsible receive guests in any outlet and escort them to tables by standard way.*  Assigned to work in bars or restaurant*  Inform customers about order alternatives and encourage the sales of targeted services.*  Deliver maximum service in each unit keeping in line with service rules.*  Maint...

DescriptionPOSITION SUMMARYGreet guests and determine the number in their party. Seat guests by finding a clean available table; pulling out chairs; placing clean/current menu in front of guest etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables chai...

DescriptionPOSITION SUMMARYAnswer guest questions or concerns regarding the origin vintage and style of various wines. Check quality and quantity of all stock and supplies. Requisition all supplies. Perform bottle-for-bottle liquor restock. Communicate last call at designated closing time. Prepare d...

DescriptionJOB SUMMARYManages security operations on a daily basis. Areas of responsibilities include the protection and safety of property assets employees guests and property accident and fire prevention and response. Ensures that all areas of the property are safe and secure. Maintains logs certi...

DescriptionJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures...

2. DUTIES AND RESPONSIBILITIES.2.1 Closely deal with all requests problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems focusing on guest satisfaction.2.2 Listen attentively to guests to get an effective customeroriented perspective and handle complaints properly....

DescriptionPOSITION SUMMARYCheck figures postings and documents for accuracy. Record store access and/or analyze computerized financial information. Control and secure cash and cash equivalents for property according to cash handling policy and procedures. Organize secure and maintain all files and...

Deliver Turkish language lessons tailored to hospitality roles (front office housekeeping F&B guest relations etc..Develop and adapt training materials including handouts presentations and roleplaying scenarios.Focus on conversational Turkish hospitality vocabulary and customer service expressions.C...

KEY ROLES & RESPONSIBILITIES Oversee all aspects of Guest Relations to maximise guest satisfaction ensuring personal recognition and prompt cordial attention from arrival through departureManage VIP services including personal greetings special recognition and tailored amenities for members and repe...

Conduct engaging and interactive Russian language lessons tailored to various departments (Front Office Housekeeping F&B Spa etc..Customize training content based on department needs guest interaction scenarios and brand service standards.Assess the language proficiency of staff and create learning...

Develops a training strategy for the hotel.Plan orientation trainings and deliver these training according to the plans.Supervises the development of the Annual Training Plan.Conducts followup studies of all completed training to evaluate and measure results.Modifies programs as needed.Develops effe...

Develops high quality of positive relationships with all guests peers team members business partners and potential clients.Champion for hotel online and offline reputation.Take ownership of guest voice though TrustYou platform. Reply to guest feedback across all platforms and channels appropriately...

DescriptionJOB SUMMARYHelps drive company values and philosophy and ensures all training and development activities are strategically linked to the organizations mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The positio...