Engineerig Support Jobs in Cairo

Responsibilities: Issue invoices to clients. Keep a record of client accounts with updated charges to the account. Make note of any payments made or missed. Inform clients of their outstanding debt.

Under general supervision, performs a variety of cleaning and custodial duties including daily cleaning and supplying of bathrooms, offices and other assigned areas in accordance with standard procedures. Uses cleaning devices such as wet mops, wringers, duster, vacuum cleaner and oth More...

Responsibilities: Installing and configuring client computer systems. Responding to client IT support requests. Meeting with clients to diagnose software, networking, or hardware issues. Providing technical support on-site or via remote-access systems. Offering solutions that m More...

Act as a single point of contact for support requests from external and internal systems' users regarding issues and queries. Monitor and respond to open tickets submitted via different channels in a timely manner. Provide prompt and accurate feedback to customers. Refer to More...

Handle calls, e-mails, webchats, and other contacts within the service level agreement. Manage Intelligent Service Center activities through gathering business information from the user, logging properly Incidents and service requests in relevant ticketing tool. Diagnose, Troubles More...

Responsibilities: Consulting with IT managers and other departments as required. Providing IT assistance to staff and customers. Training end-users on hardware functionality and software programs. Resolving logged errors in a timely manner. Monitoring hardware, software, and s More...

Provide assistance to all members in the use of our computer network, workstations, and equipment. ● Assist with the communications and information hardware and software, with primary responsibility for clients devices systems, and their efficient integration. ● Provide helpdesk supp More...

Responding to technical support tickets. Contacting clients to find out the nature of the technical or IT issue. Linking to clients' computers via remote access. Traveling to clients' office or server location. Installing new hardware, software, and networking systems. More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Job Description Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products i More...

As a Technical Support Engineer in the Modern Work (MW) team, you will deliver world-class support for our global customers on their digital transformation journey. You will provide valuable support solutions on a wide range of technologies, specifically Exchange, Exchange Transport, More...

Creating spreadsheets with large numbers of figures without mistakes. Verifying the data by comparing it with original source of information (sales order, email, catalog...etc) to maintain accuracy at all times. Processing invoices and accounts payable, including follow-up with ve More...

Company application administration: Deploy, configure, integrate, and test the implemented solution based on Technical and Business requirements. Work with multiple teams (external / internal) for successful resolution of issues and incidents. Delivering regular and customized tra More...

Ensure coordination and management of IT Help Desk and the timely resolution of requests according to SLAs. Have a deep understanding of dubizzle Egypt IT applications and core infrastructure. Provide Support for all IT related matters Provide IT induction to new employees. Rese More...

Job Description Provide an exceptional, full life cycle customer experience to our users through phone, email and chat support. Anticipate customer needs and go above and beyond to ensure an efficient, seamless customer experience. Collaborate with other team members to ensure co More...

Responsibilty: Establishing ERP needs via business process analysis and consultation. Analyzing existing infrastructure and performing IT system enhancements. Writing customized programs and scripts, as well as configuring ERP applications. Developing user-friendly functionaliti More...

Job Description Answer, reply and support all VAS clients whether through phone or email, operates as their helpdesk and handles their complaints. Handle and follow up with all internal and external parties who have a role in supporting clients and getting their issue or concerns More...

Responsibilities: Providing customers with IT support via desktop solutions, chat functions, emails, and calls. Assisting customers with account setup and application installations. Ensuring optimal application functionality by configuring networks. Troubleshooting IT issues by More...

Responsibilty: Promptly responding to customer queries via email, live chat, video, phone, and social media channels. Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with colleagues or managers to find the best solutions to cus More...

Responsibilty: Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Provid More...