Desktop Support Jobs in Cairo

Job Description Handle all incoming calls of the call center. Handle outbound calls for follow up, occasional campaigns and callbacks blended with normal inbound calls. Provide best possible service to both external & internal customers to achieve the highest level of custome More...

The ability to work together and cooperate with the work team. Proficiency in oral and written communication skills. Possessing creativity and creating appropriate solutions to problems. Flexibility and ability to face work pressures and challenges. Commercial awareness and understand More...

Monitor and optimize system performance, availability, and reliability. Respond to and resolve technical issues and service requests in a timely and efficient manner. Document processes, configurations, and troubleshooting procedures. Collaborate with cross-functional teams to de More...

Our client, a biotechnology and pharmaceutical company, whose RWE activities have grown tremendously over the years, is looking for a Real-World Evidence Practice Lead who is growth driven and a team player to join their highly experienced team.The responsibilities include -Developing More...

To support the Handover Manager in these goals. To exchange with Maintenance Department and all Department. To assess & improve internal document (e.g. procedures, work instructions etc.) within Maintenance Division. To implement 5S and lean manufacturing standard. To review More...

Installing computer applications and operating systems. Troubleshooting and maintaining all types of computers Maintenance of ADSL Internet and leased lines with the Internet service provider and telecommunications company Preserve your fingerprint Support headquarters network infrast More...

Job Description: Key Role & Responsibilities: Contacting clients by telephone to negotiate terms of an agreement and using persuasion skills to conclude the sale Working positively to achieve tight sales targets Making accurate, rapid cost calculations Keeping log records More...

Responsibilities: Generating sales leads. Managing incoming calls. Building good relationships with customers. Resolving complaints and following up on resolutions. Identifying customers' needs. Meeting sales objectives. Following procedures and policies.

Using data to develop and optimize strategies and processes, increase profits, efficiency, quality, or security, and reduce costs. Working with internal departments to collect data and develop and implement strategies. Identifying and validating new data sources. Creating reports More...

Responsibilities: Answering customer inquiries, scheduling meetings, and sales appointments, and following up with customers about their order status. Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data and guides to the sales More...

Responsibilities: Evaluating sourcing procedures and presenting improvement strategies to senior management for approval. Analyzing and calculating procurement costs and developing cost reduction strategies. Driving purchasing decisions based on cost and scenario analysis, as wel More...

Responsibilities: Customer Management and Issue handling Handling of dedicated support Software Update Management (SUM) handling Remote Service Gateway (RSG) mentoring Leading and developing a stellar sales team

Responsibilities: Issue invoices to clients. Keep a record of client accounts with updated charges to the account. Make note of any payments made or missed. Inform clients of their outstanding debt.

Under general supervision, performs a variety of cleaning and custodial duties including daily cleaning and supplying of bathrooms, offices and other assigned areas in accordance with standard procedures. Uses cleaning devices such as wet mops, wringers, duster, vacuum cleaner and oth More...

Responsibilities: Installing and configuring client computer systems. Responding to client IT support requests. Meeting with clients to diagnose software, networking, or hardware issues. Providing technical support on-site or via remote-access systems. Offering solutions that m More...

Act as a single point of contact for support requests from external and internal systems' users regarding issues and queries. Monitor and respond to open tickets submitted via different channels in a timely manner. Provide prompt and accurate feedback to customers. Refer to More...

Handle calls, e-mails, webchats, and other contacts within the service level agreement. Manage Intelligent Service Center activities through gathering business information from the user, logging properly Incidents and service requests in relevant ticketing tool. Diagnose, Troubles More...

Responsibilities: Consulting with IT managers and other departments as required. Providing IT assistance to staff and customers. Training end-users on hardware functionality and software programs. Resolving logged errors in a timely manner. Monitoring hardware, software, and s More...

Responding to technical support tickets. Contacting clients to find out the nature of the technical or IT issue. Linking to clients' computers via remote access. Traveling to clients' office or server location. Installing new hardware, software, and networking systems. More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...