Call Center Manager Jobs in Cairo

QuickfirmX is hiring Outbound Sales Agents on behalf of Naos Solutions Outbound Telesales role in Maadi. You ll handle outbound customer calls and drive sales while ensuring a professional and high-quality interaction with clients.Job RoleAs an Outbound Sales Agent at Naos Solutions you will:...

We are looking for a Call center- Real Estate (Remote) to join our team. This role focuses primarily on managing property listings building strong and sustainable relationships with property owners and expanding our company property portfolio. The ideal candidate must possess a strong understanding...

Hiring on behalf of Konecta one of our trusted global partners An exciting opportunity to join a global leader and build your career with a high-performing team!About the RoleWe are looking for an experienced Team Leader to manage and motivate our Chat Account (B2C) team in the 5th Settlement. Y...

Call Center ManagerLocation: CairoSalary: CompetitiveEmployment Type: FullTime Night ShiftWorking Hours: US Working HoursAbout the CompanyOur client is a global leader in the BPO sector providing worldclass customer experience (CX) and service centers across multiple locations. They cater to industr...

Job Summary: As a Banking Call Center Representative you will be the primary point of contact for customers seeking information or assistance related to our banking products and services. You will handle inbound calls provide excellent customer service and resolve inquiries efficiently and effective...

Banking Call CenterOnsite (Inside the Bank)Job Location: inside the bank) Requirements:English Level (B1 Presentable and communicativeDuties and Responsibilities:Answering all the existing clients inquiries that related toAnswer enquires about accountsExplain the products of the banksolving problem...

We are looking for experienced Spanish Bilingual Call Center Agents to join a leading company in Maadi Cairo. The ideal candidates should have a strong background in customer service or sales excellent communication skills and the ability to handle customer interactions professionally.In this role y...

You will find below the job description for the Customer Service Associate role pointing out that we dont post Amazon name for legal reasons: Arabic and Bilingual Customer Service Associate job details: Rotational shifts 5 working days and 2 days off (No fixed days schedule is provided weekly or b...

We are looking for experienced Bilingual Customer Service/Sales Representatives to join our team in Maadi Cairo. The ideal candidates should have a strong background in customer service or sales excellent communication skills and the ability to handle customer interactions professionally.In this rol...

الهدف من الوظيفة:إدارة وتطوير عمليات مركز الاتصال في مجال تحصيل الديون لضمان تحقيق أهداف التحصيل بكفاءة عالية، وتحقيق أعلى مستويات رضا العملاء، مع الالتزام بالقوانين والسياسات المعمول بها.المهام والمسؤوليات الرئيسية:الإدارة التشغيلية:الإشراف الكامل على عمليات الاتصال (الصادرة والواردة) الخاصة بالتحص...

الهدف من الوظيفة:إدارة وتطوير عمليات مركز الاتصال لضمان تحقيق الأهداف التشغيلية وخدمة العملاء بكفاءة عالية، من خلال الإشراف على الفرق التشغيلية، متابعة الأداء، وتحسين العمليات بما يتماشى مع معايير الجودة ورضا العملاء.المهام والمسؤوليات الرئيسية:الإدارة التشغيلية:الإشراف الكامل على جميع أنشطة مركز ال...

الهدف من الوظيفة:مراقبة وتقييم جودة المكالمات والخدمات المقدمة من وكلاء مركز الاتصال لضمان الالتزام بالمعايير والسياسات وتحقيق أعلى مستويات رضا العملاء، مع تقديم توصيات لتحسين الأداء.المهام والمسؤوليات الرئيسية:مراقبة وتقييم المكالمات:الاستماع لمكالمات الوكلاء (مباشرة أو مسجلة) وتقييمها وفق معايير ا...

- Supervise daily site activities; ensure works conform to drawings/specs and material quality standards.- Enforce HSE requirements; conduct field checks/tests; escalate and resolve issues promptly.- Plan and control resources (labor materials equipment); monitor costs vs. budget.- Coordinate with o...

Key Responsibilities:Oversee daily operations within the contact center ensuring adherence to policies and quality standards.Lead inspire and develop a team of agents to deliver exceptional customer service.Analyze performance metrics to identify areas for improvement and implement proactive solutio...

Key Responsibilities: Oversee daily operations within the contact center ensuring adherence to policies and quality standards.Lead inspire and develop a team of agents to deliver exceptional customer service in Spanish.Analyze performance metrics to identify areas for improvement and implement proac...

Assist the HC Manager in developing and updating Human Capital policies and procedures related to timesheets payroll annual leave salary and end-of-service benefits.Design and update HC forms and documentation related to payroll and attendance management.Develop detailed process workflows and operat...

We are Looking for a Real Estate Call Center Specialist to join our team remotely. This role is fully focused on the real estate sector and involves handling property-related leads qualifying potential buyers and investors and supporting the sales team by converting inquiries into qualified opportun...

Job Title: Call Center Team Leader (Banking) Company Overview: RayaCX is a leading customer experience management company based in Cairo Egypt. We provide innovative solutions to help businesses improve their customer interactions and overall satisfaction. Our team of experts is dedicated to deliver...

Key Responsibilities: Oversee daily operations within the contact center ensuring adherence to policies and quality standards.Lead inspire and develop a team of agents to deliver exceptional customer service in Spanish.Analyze performance metrics to identify areas for improvement and implement proac...

Key Responsibilities:Oversee daily operations within the contact center ensuring adherence to policies and quality standards.Lead inspire and develop a team of agents to deliver exceptional customer service in Spanish.Analyze performance metrics to identify areas for improvement and implement proact...