Call Center Manager Jobs in Egypt

Position Overview        Remote Call Center Representative        Entry-level position with on-the-job training        Minimum 9-month commitment required Requirements   More...

الهدف من الوظيفة:إدارة وتطوير عمليات مركز الاتصال في مجال تحصيل الديون لضمان تحقيق أهداف التحصيل بكفاءة عالية، وتحقيق أعلى مستويات رضا العملاء، مع الالتزام بالقوانين والسياسات المعمول بها.المهام والمسؤوليات الرئيسية:الإدارة التشغيلية:الإشراف الكامل على عمليات الاتصال (الصادرة والواردة More...

الهدف من الوظيفة:مراقبة وتقييم جودة المكالمات والخدمات المقدمة من وكلاء مركز الاتصال لضمان الالتزام بالمعايير والسياسات وتحقيق أعلى مستويات رضا العملاء، مع تقديم توصيات لتحسين الأداء.المهام والمسؤوليات الرئيسية:مراقبة وتقييم المكالمات:الاستماع لمكالمات الوكلاء (مباشرة أو مسجلة) وتقييم More...

الهدف من الوظيفة:إدارة وتطوير عمليات مركز الاتصال لضمان تحقيق الأهداف التشغيلية وخدمة العملاء بكفاءة عالية، من خلال الإشراف على الفرق التشغيلية، متابعة الأداء، وتحسين العمليات بما يتماشى مع معايير الجودة ورضا العملاء.المهام والمسؤوليات الرئيسية:الإدارة التشغيلية:الإشراف الكامل على جمي More...

You will find below the job description for the Customer Service Associate role pointing out that we dont post Amazon name for legal reasons: Arabic and Bilingual Customer Service Associate job details: Rotational shifts 5 working days and 2 days off (No fixed days schedule is provi More...

Key Responsibilities: Oversee daily operations within the contact center ensuring adherence to policies and quality standards.Lead inspire and develop a team of agents to deliver exceptional customer service in Spanish.Analyze performance metrics to identify areas for improvement and More...

Banking Call CenterOnsite (Inside the Bank)Job Location: inside the bank) Requirements:English Level (B1 Presentable and communicativeDuties and Responsibilities:Answering all the existing clients inquiries that related toAnswer enquires about accountsExplain the products of the bank More...

requirements : English Level (A2 Presentable and communicativeDuties and Responsibilities:Answering all the existing clients inquiriesSkills:Problem SolvingDecision MakingCommunication skillsListing and handling skillsDetails:Rotational shift 9 working hours including 1 hour break)2 d More...

We are looking for experienced Spanish Bilingual Call Center Agents to join a leading company in Maadi Cairo. The ideal candidates should have a strong background in customer service or sales excellent communication skills and the ability to handle customer interactions professionally More...

Key Responsibilities:Oversee daily operations within the contact center ensuring adherence to policies and quality standards.Lead inspire and develop a team of agents to deliver exceptional customer service in Spanish.Analyze performance metrics to identify areas for improvement and i More...

QuickfirmX is hiring German-speaking Customer Service Agents for Teleperformance New Cairo. You will handle inbound calls only supporting international customers in a professional and structured environment.Job RoleHandle inbound customer calls in GermanAssist with inquiries relat More...

QuickfirmX is hiring Customer Service Agents for Teleperformance (TP) English-speaking accounts in New Cairo. Youll handle inbound customer calls and ensure a smooth high-quality support experience for international clients.Job RoleRespond to customer inquiries by phoneResolve iss More...

QuickfirmX is hiring French-speaking Customer Service Agents for Teleperformance Egypt based at their New Cairo site. You will handle inbound customer calls and provide professional support in French with occasional use of basic English depending on the account requirements.Job RoleAn More...

We are looking for experienced Bilingual Customer Service/Sales Representatives to join our team in Maadi Cairo. The ideal candidates should have a strong background in customer service or sales excellent communication skills and the ability to handle customer interactions professiona More...

Job Summary: As a Banking Call Center Representative you will be the primary point of contact for customers seeking information or assistance related to our banking products and services. You will handle inbound calls provide excellent customer service and resolve inquiries efficientl More...

Call Center ManagerLocation: CairoSalary: CompetitiveEmployment Type: FullTime Night ShiftWorking Hours: US Working HoursAbout the CompanyOur client is a global leader in the BPO sector providing worldclass customer experience (CX) and service centers across multiple locations. They c More...

Take the Lead as a Call Center IT Manager with Future Group! Are you ready to bridge the gap between technology and customer service excellence Join Future Group a pioneer in translation and localization services since 1994. With a global presence in North & Latin America Asia Europ More...

Summary: In this role you will serve as the critical link between the IT department and call center operations. Your primary focus will be on improving customer experiences through technical support and strategic IT solutions. Your role will involve collaborating with various teams to More...

We re hiring on behalf of e& Egypt one of our trusted partner companies for the Non-Telecom Advisor role. This is an on-site position where you ll support Arabic-speaking customers through voice chat or email. You ll handle inquiries related to non-telecom products and servi More...

We re hiring on behalf of one of our partner companies for the Corporate End User Advisor position to support e& Egypt. This role is ideal for Arabic-speaking graduates looking to join a high-performing customer experience team that supports corporate clients of e& Egypt. More...