Call Center Jobs in Egypt

QuickfirmX is hiring on behalf of IGT Solutions a global leader in travel and customer experience services for German-speaking customer service roles in Cairo.Youll be supporting leading travel brands through voice and/or email interactions ensuring a smooth world-class customer experience.You w...

Job DescriptionThe billing and collection specialist is responsible for capturing company revenues and creating value for the company by assisting customers in understanding their account balances and paying bills.Key Responsibility:Handling all incoming calls related to billing from 7:00 am to 4:00...

Follow up the daily attendance of employees through the attendance system "Fingerprint machine" Prepare or maintain employment records related to events such as hiring documents termination and leaves.Responsible for keeping employees hiring documents completed.Follow up and data entry for every tra...

About Amanleek: Amanleek is an innovative insurance service provider located in New Cairo. Our mission is to simplify insurance services and make them more accessible for a wider base of individual and business customers. We leverage transparency trust and innovation to deliver an enhanced experienc...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors inc...

About the Role Tagaddod is looking for a motivated and energetic Telesales Agent to join our growing this role youll connect with potential customers to promote our innovative waste management solutions helping build a cleaner more sustainable future.Key ResponsibilitiesConduct outbound calls to po...

Bevatel is looking for an AI Product Owner who owns the backlog and delivery of AIpowered features across customerfacing experiences (Call Center Business Chat SMS touchpoints). Focuses on how AI improves agent productivity reporting and automation coordinating with platform teams on AI services.Res...

Westgate Resorts has a one-year internship starting in Summer 2025 on the Mortgage Reporting & Analytics Team.  This internship is designed for undergraduates in their senior year or students in a graduate program leveraging their degree background such as Finance Accounting or Computer Science. Thr...

Amazon a Fortune 500 company is the global leader in e-commerce. Since Jeff Bezos started Amazon in 1995 we have significantly expanded our product offerings international sites and worldwide network of fulfillment and customer service centers. At Amazon we strive to be Earths most customer-centric...

This is a full-time on-site role based in Cairo for a Call Center Representative. The successful candidate will handle customer inquiries resolve issues and provide superior customer service to ensure satisfaction. Daily tasks will include responding to customer calls offering solutions to resolve c...

Position: Telecommunication Advisor Company Overview: RayaCX is a leading customer experience management company based in Maadi Technology Park Egypt. We provide comprehensive solutions to businesses across various industries to help them improve their customer satisfaction and loyalty. Our team of...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors inc...

About Future Group With operations spanning North & Latin America Europe Asia and the MEA region Future Group has been setting trends in the localization industry for over two decades.As we continue to expand our European market presence were looking for a passionate Business Development Executive t...

Listen to and review daily calls to ensure compliance with company standards and quality guidelines.Develop and maintain call evaluation forms and metrics (e.g. tone enthusiasm accuracy of information adherence to script).Identify strengths and areas for improvement in agents communication.Ensure co...

Why join usTo continuously provide high quality processing GPS to achieve maximum customer satisfaction within the specified Service Level Agreements (SLAs). Other responsibilities dependent on process assigned to (e.g. project implementations system maintenance infrastructure development). Receives...

What will you doProvide frequent CSAT-related analysis including CSAT drivers and end-user feedback and work on improvement projects for performance metrics (Six Sigma) according to the prioritization approach or red flags.Analyze and provide recommended improvement actions for operational KPIs and...

As a Business Development Executive youll be the driving force behind our sales efforts responsible for identifying new prospects nurturing relationships and closing deals. From conducting market research to delivering captivating presentations youll play a pivotal role in expanding our client base...

This is a remote position.About Amanleek: Amanleek is an innovative insurance service provider located in New Cairo. Our mission is to simplify insurance services and make them more accessible for a wider base of individual and business customers. We leverage transparency trust and innovation...

QuickfirmX is hiring now Inbound Customer Service Agents for Naos Solutions English-speaking night shift (C1 required).Youll handle inbound calls and emails ensuring a smooth and professional support experience for international clients.Job RoleHandle inbound customer interactions (email & voice...

Boost Your Career as a Business Development Executive with Our Growing Team! Are you ready to take your career to new heights with a global leader in translation and localization services Look no further than Future Group! Since 1994 weve been at the forefront of the localization market with a world...