Call Center Jobs in Egypt

Highest Net salary in the market (9600 NET excluding KPIs + 1700 as KPIs). Fully Paid training + granted KPIs within training Granted KPIs for the first 3 months Medical and social insurance 9 working hours including 1-hour break/ 2 days off per week Transportation provided 24/ More...

Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and value More...

Job Description Work closely with the team, motivating and coaching them Hosting 1-2-1’s and team meetings Submit regular reports also seek new ideas and strategies to improve the performance. Reporting to the Call Center Manager Manage day-to-day line activities, priorit More...

Internship Description Making the agreed upon number of outbound calls on a daily basis. Referring all customer inquiries and complaints to the Customer Service Agents. Researching required information using available resources. Providing customers with the organization’s More...

Responsibilities: Hiring, training, coaching, and leading call center representatives as they provide support for customers. Answering representative’s questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fi More...

Job Description Managing large amounts of inbound and outbound calls in a timely manner Following call center “scripts” when handling different topics Identifying customers’ needs, clarify information, research every issue and providing solutions Resolves probl More...

Role Description As an English Call Center Representative, you will be responsible for handling customer inquiries promptly and effectively, providing excellent customer service regarding various inquiries and resolving customer concerns. You will communicate with customers profes More...

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Job Description The Call Center Representative is responsible for the communications between the current and potential customers of the corporate clients and the service providers, Therefore; he must be able to deal with customers’ problems, complaints, and inquiries; and the More...

Job Description Monitor inbound & Outbound calls and evaluate agents performance concerning the quality of service offered through all channels. Provide clear insight into performance drivers and the levers which impact performance. Give recommendations for process improvemen More...

Responsibilities: Receiving or making a high volume of calls from or to customers. Striving to achieve first call resolution and maintain the quality of service provided by the call center. Using listening skills to understand the needs and complaints of the customer before offer More...

We are looking for a German Speaker who will be responsible for providing language support and assistance to our German-speaking clients and customers. You will have the opportunity to interact with clients, answer their queries, and provide them with the information they need. Additi More...

French speakers are needed for call center vacancies asap!! Requirements: - Grads with fluent French+ v good English. - Technical background/experience is a plus. - No commitments for the next 6 months. - Ready to start. Benefits: - Social& Medical insurance Transportation More...

Responsibilty: Preparing and implementing quality assurance policies and procedures. Performing routine inspections and quality tests. Identifying and resolving workflow and production issues. Ensuring that standards and safety regulations are observed. Addressing and discussin More...

Must Have GDS experience Previous work experience in an international airline environment / operation is a valuable advantage. Previous experience in working with a booking system such as Amadeus, Galileo, Sabre is mandatory. Specialized skills required: Good Communication and Cust More...

Responsibilities: Signing on new clients and helping them through the onboarding process. Managing client bank accounts, including opening and closing accounts, and overseeing transactions. Processing deposits, payments, and withdrawals. Authorizing and evaluating overdrafts and More...

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in act More...

Customer Attends all assigned calls promptly and courteously based on pre-set Call Center SLA’s and KPIs. Route calls to relevant Departments and follow-up where necessary. Handles customer complaint professionally and responds with efficient solutions and escalates where n More...

Job Description Communication Channel with CS team by sharing any updates from Retail Dep. Coaching Customer Service Team to improve their performance and enhance quality delivered to our customers. Supporting the team with any obstacles they might face or any concerns related to More...

Job Description Responsible for Inbound calls Responsible Outbound calls Follow up with customers Maintain customers satisfaction level by calling them according to scheduled action plan Maintaining a positive, empathetic and professional attitude toward customers at all times. More...