Customer Support Team Lead Jobs in Cyprus

As an Azure Cloud Engineering Team Lead (L3) you will play a key role in supporting and evolving the firms cloud infrastructure with a primary focus on Microsoft Azure Microsoft 365 and Citrix Cloud platforms. You will be responsible for ensuring the resilience performance and security of critical c...

As an Azure Cloud Engineering Team Lead (L3) you will play a key role in supporting and evolving the firms cloud infrastructure with a primary focus on Microsoft Azure Microsoft 365 and Citrix Cloud platforms. You will be responsible for ensuring the resilience performance and security of critical c...

We are looking to recruit an Arabic speaking Customer Support Agentwith a leading investment firm. Position: Customer Support Agent Location: Limassol Cyprus Work model: On site DUTIES AND RESPONSIBILITIES: Effectively managing the company chats E-mails and callsIdentifying and assessing customer...

About the RoleOur client is a globally recognized international brand. As a Swedish-Speaking Customer Service Representative you will be the first point of contact for their customers handling inbound inquiries related to account management subscriptions and technical troubleshooting. The work is p...

About the RoleOur client is a globally recognized international brand. As a Norwegian-Speaking Customer Service Representative you will be the first point of contact for their customers handling inbound inquiries related to account management subscriptions and technical troubleshooting. The work is...

Position: Customer Support Agent (Arabic) Location: Limassol Cyprus Work model: hybrid Salary: Base SalaryNotes: CANDIDATES WHO ARE NOT IN CYPRUS OR NON-EU WILL NOT BE ENTERTAINED!! DUTIES AND RESPONSIBILITIES: Effectively managing the company chats E-mails and callsIdentifying and assessing cu...

Top Talent Recruitment is working with an award-winning multi-licensed broker who offers online CFD trading on FX crypto oil metals shares and indices and seeking to onboard Development Team Lead to join their team in Limassol. Position: Full-Stack Software Development Team Lead Location: Limassol C...

Portuguese-Speaking FX Retention Team Lead RoleLocation: Limassol CyprusWe are currently seeking an experienced and driven Team Lead for our Portuguese FX Retention Desk at a well-established brokerage firm based in Limassol. If you have led a successful team in the past and are open to growing a hi...

Position: Customer Support AgentLocation: Limassol CyprusWork Model: On-siteSalary: Base SalaryDuties and Responsibilities:Handle company chats emails and calls efficientlyIdentify customer needs and deliver satisfactionManage inquiries from new leads and clients via phone chat email and portalProvi...

Position: Development Team LeadLocation: Limassol CyprusWork Model: Hybrid (3 days in office 2 days remote) following a 3-month initial onboarding periodEmployment Type: Full-timeCompensation: Competitive base salary plus performance bonusesKey Duties and Responsibilities:Assemble and manage a team...

KPIsResponsible for ensuring the actual KPIs are within target for their team. These KPIs are defined based on the actual business requirements (Agent Performane Metrics) and can be - but are not solely - Speed Rank Schedule Adherence Quality score Escalation rate & escalation accuracy Utilisation (...

Location: Remote / Hybrid (Europe)Schedule: 8-hour shifts (11:00-19:00 or 14:00-22:00 EET)We build high-performing digital products and brands in the global iGaming industry. We aim to deliver outstanding player experiences and that starts with exceptional customer support.We are looking for a Germ...

Position: Development Team LeadLocation: Limassol CyprusWork model: hybrid (3 days office 2 days home) after initial 3 month nesting periodEmployment type: Full-timeDUTIES AND RESPONSIBILITIES:Assist in the daily management and maintenance of the companys CRM systemCreate modify and deactivate user...

Our client specializes in customer support AML and fraud prevention KYC and risk management ensuring its iGaming clients stay secure and efficient. As a VIP team leader your role is to manage a team of VIP Account managers ensure their daily tasks and responsibilities are carried out efficiently and...