Customer Support Team Lead Jobs in Cyprus

KPIsResponsible for ensuring the actual KPIs are within target for their team. These KPIs are defined based on the actual business requirements (Agent Performane Metrics) and can be - but are not solely - Speed Rank Schedule Adherence Quality score Escalation rate & escalation accuracy Utilisation (...

Location: Remote / Hybrid (Europe)Schedule: 8-hour shifts (11:00-19:00 or 14:00-22:00 EET)We build high-performing digital products and brands in the global iGaming industry. We aim to deliver outstanding player experiences and that starts with exceptional customer support.We are looking for a Germ...

Position: Development Team LeadLocation: Limassol CyprusWork model: hybrid (3 days office 2 days home) after initial 3 month nesting periodEmployment type: Full-timeDUTIES AND RESPONSIBILITIES:Assist in the daily management and maintenance of the companys CRM systemCreate modify and deactivate user...

Our client specializes in customer support AML and fraud prevention KYC and risk management ensuring its iGaming clients stay secure and efficient. As a VIP team leader your role is to manage a team of VIP Account managers ensure their daily tasks and responsibilities are carried out efficiently and...

Are you a motivated Conversion Agent fluent in Arabic who thrives in fast-paced financial markets Do you have a results-driven mindset and a strong interest in the forex industryOur client a well-established and Forex company is dedicated to delivering secure efficient and innovative financial servi...

At Foody we connect people with the best online ordering in their city. Beyond delivery we build strong brand presence and meaningful collaborations that create value for our users partners and the communities we serve.Were looking for a Brand & Partnerships Team Leader to join our Marketing team an...

The European Institute of Policy Research and Human Rights is a prestigious academic institution offering advanced online programs aimed at nurturing future leaders in policy research human rights and allied disciplines. Our mission is to deliver world-class skill-enhancement programs to candidates...

Digital Marketing Optimisation Specialist Danish SpeakerStart Date: March 16 with trainingLocation: Lisbon Portugal (Hybrid) Accelerate your career in Lisbon by joining a global advertising project for one of the worlds leading tech giants. We are looking for Danish-speaking specialists to manage h...

Were Hiring: International Customer Support Greece & Portugal Join dynamic multicultural teams in Greece or Portugal with both remote and on-site opportunities available. Languages We Are Hiring For: Dutch French German Italian Polish Norwegian Czech Portuguese Spanish Swedish Finnish or Danish. Wh...

Were Hiring: International Customer Support Greece & Portugal Join dynamic multicultural teams in Greece or Portugal with both remote and on-site opportunities available. Languages We Are Hiring For: Dutch French German Italian Polish Norwegian Czech Portuguese Spanish Swedish Finnish or Danish. Wh...

At Paymentology were redefining whats possible in the payments space. As the first truly global issuer-processor we give banks and fintechs the technology and talent to launch and manage Mastercard Visa cards at scale - across more than 60 countries.Our advanced multi-cloud platform delivers real-ti...

DUTIES AND RESPONSIBILITIES: Effectively managing the company chats E-mails and callsIdentifying and assessing customers needs to achieve satisfactionReceiving and handling inquiries from New Leads and clients through Phone Calls Chat E-mails and PortalOffer support to the lead/client within the spe...

DUTIES AND RESPONSIBILITIES: Effectively managing the company chats E-mails and callsIdentifying and assessing customers needs to achieve satisfactionReceiving and handling inquiries from New Leads and clients through Phone Calls Chat E-mails and PortalOffer support to the lead/client within the spe...

DUTIES AND RESPONSIBILITIES: Effectively managing the company chats E-mails and callsIdentifying and assessing customers needs to achieve satisfactionReceiving and handling inquiries from New Leads and clients through Phone Calls Chat E-mails and PortalOffer support to the lead/client within the spe...

DUTIES AND RESPONSIBILITIES: Effectively managing the company chats E-mails and callsIdentifying and assessing customers needs to achieve satisfactionReceiving and handling inquiries from New Leads and clients through Phone Calls Chat E-mails and PortalOffer support to the lead/client within the spe...

is working with a leading investment firm. We are looking to recruit an Arabic speaking Customer Support Agent for their team. Position: Customer Support Agent Location: Limassol Cyprus Work model: On site Salary: Base Salary DUTIES AND RESPONSIBILITIES: Effectively managing the company chats E...

This is a remote position. Internship Overview Are you eager to gain hands-on experience in web development We are looking for Full Stack Development Interns to join our team for a flexible internship duration of 1 to 6 months. This role provides an opportunity to work on live projects lear...