PR&O Regional Manager
Job Summary
At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for more at .
As guided by Our Credo Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
Medical Affairs GroupJob Sub Function:
Professional Medical EducationJob Category:
People LeaderAll Job Posting Locations:
Bogotá Distrito Capital ColombiaJob Description:
About MedTech
Fueled by innovation at the intersection of biology and technology were developing the next generation of smarter less invasive more personalized treatments.
Your unique talents will help patients on their journey to wellness. Learn more at Surgery
Fueled by innovation at the intersection of biology and technology were developing the next generation of smarter less invasive more personalized treatments.
Are you passionate about improving and expanding the possibilities of surgery Ready to join a team thats reimagining how we heal Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the worlds most prevalent conditions such as obesity cardiovascular disease and cancer. Patients are waiting.
Your unique talents will help patients on their journey to wellness. Learn more at are searching for the best talent for PR&O Regional Manager to be in Bogota Colombia.
Purpose:
We areseekinga dynamic and strategicPeople Leaderto lead theEducation Operations teamsupportingProFedorganization for Surgery and EP. This roleis responsible fordriving operational excellence ensuring compliance enhancing service delivery and leading the transformation of the operations function to better support strategic professional educationneeds.
The ideal candidate will bring strongexpertiseinprocess design optimization and automation (preferred) combined with acustomer-centric mindset a strongcompliance orientation and advanceddata-driven decision-making capabilities.
You will be responsible for:
Lead develop and inspire a high-performing operations team supporting surgical education programs.
Driveend-to-end process redesign and optimizationto improve efficiency scalability and quality of service delivery.
Identifyand implementautomation opportunitiesto streamline workflows and reduce manual effort (desirable).
Ensure abest-in-class customer experiencefor internal and external stakeholders including healthcare professionals andinternalpartners.
Act as achange agent leading the transformation of the operations function to align with strategic education priorities.
Ensure all processes are executed in full compliance with applicable policies regulations and industry standards mitigating risks andmaintainingaudit readiness.
Establish and enforcegovernance frameworks SOPs and compliance controlsacross all operational activities.
Leveragedata and analyticstomonitorperformance generate insights and enable informed decision-making.
Define and trackKPIs and operational metrics ensuring continuous improvement and accountability.
Collaborate cross-functionally with strategic education marketing medical and commercial teams.
Manage resources budgets and operational planning to ensure efficient execution of education initiatives.
Qualifications / Requirements:
EXPERIENCE AND EDUCATION
Bachelors degree in Industrial Engineering Business Administration or a related field (Masterspreferred).
Proven experience inoperations leadership preferably in healthcare medtech or education environments.
Strongexpertiseinprocess improvement and optimization.
Experience withprocess automation tools and digital transformation initiatives(desirable).
Strong understanding ofcompliance requirements and regulated environments(highly valued).
Demonstrated ability to leadorganizational change and transformation.
Strongcustomer service orientationwith a focus on delivering exceptional stakeholder experiences.
Advanceddata analysis skillswith the ability to translate insights into actionable strategies.
Excellent leadership communication and stakeholder management skills.
Ability tooperatein afast-paced matrix environment.
REQUIRED KNOWLEDGE SKILLS ABILITIES CERTIFICATIONS/LICENSES AND AFFILIATIONS
Strategic thinking & execution
Customer-centric mindset
Compliance & risk awareness
Continuous improvement & innovation
Data-driven decision making
Change leadership
Collaboration & influence
Required Skills:
Preferred Skills:
Analytics Insights Brand Marketing Channel Partner Enablement Developing Others Global Market Inclusive Leadership Leadership Learning Materials Development Medical Affairs Medical Communications Operations Management Performance Measurement Process Improvements Program Management Sales Enablement Strategic Sales Planning Team Management Training PeopleRequired Experience:
Manager
About Company
About Johnson & Johnson A t Johnson & Johnson, we believe good health is the foundation of vibrant lives, thriving communities and forward progress. That’s why for more than 130 years, we have aimed to keep people well at every age and every stage of life. Today, as the world’s larges ... View more