Agile Delivery Manager

We are hiring ADM roles

ON SITE Medellín Colombia

About Upshop:

Upshop is the market leader in Total Store Operations solutions for the Grocery and C-Store markets. We offer an AI-powered SaaS platform connecting Fresh Center eCommerce and DSD department operations to deliver a simplified smarter more connected store experience. Customers running Upshop realize significant improvements in sales shrink food safety and sustainability across the entire store. 150 retail chain accounts trust our software in over 30k stores 9 countries and 3 continents.

About Roca Alliances

Roca Alliances is a specialized recruitment firm focused on connecting top-tier talent with leading global technology companies. We partner with innovative organizations worldwide helping them scale high-performing teams through strategic and tailored recruitment solutions.

This opportunity is with Simpro Group a global technology company dedicated to delivering powerful business management solutions that help organizations streamline operations improve efficiency and drive growth. Simpro Group is recognized for its collaborative culture operational excellence and commitment to delivering exceptional customer experiences across global markets.

About the Role

The Agile Devlivery Manager is responsible for driving execution planning discipline and operational visibility across Product and Engineering teams. This role ensures teams operate with clear commitments strong delivery hygiene consistent ways of working and transparent visibility into scope risks dependencies milestones and progress.

This is not a traditional Scrum Master role focused only on ceremonies. The role requires delivery management depth the ability to understand the work being delivered challenge readiness enforce process standards and create structure around active initiatives so Product and Engineering leadership can make timely decisions.

The ADM / Program Manager partners closely with Product Managers Engineering Managers UX Architecture Support and PMO to ensure teams are aligned commitments are credible risks are surfaced early and execution remains predictable.

Key Responsibilities

Own and maintain initiative delivery tracking including scope milestones progress risks dependencies decisions and overall health.

Create and maintain scorecards or structured tracking views for active strategic work that requires milestone visibility readiness tracking or leadership oversight.

Orchestrate cross-team delivery ensuring alignment on sequencing dependencies milestones and execution plans.

Provide delivery visibility and forecasting across PI cycles using data metrics Jira Jira Plans and eazyBI.

Support Pre-PI and PI readiness by ensuring teams have clear priorities groomed work capacity alignment dependencies risks and realistic commitments.

Challenge unclear scope weak readiness missing dependencies unrealistic commitments or ambiguous ownership before they create delivery risk.

Partner with Product and Engineering leadership to align priorities clarify tradeoffs and ensure delivery commitments make sense.

Manage cross-team dependencies and drive resolution of delivery blockers.

Communicate initiative status risks decisions needed and progress to stakeholders and leadership.

Ensure consistent ways of working across teams including intake paths issue classification delivery hygiene and escalation protocols.

Push back when process is bypassed including enhancements without proper intake production defects outside agreed support flows incorrect issue types or unclear ownership.

Drive follow-through and closure on action items risks decisions and open workstreams.

Support Inspect & Adapt retrospectives sprint reviews and continuous improvement actions with measurable follow-up.

Requirements

Bachelors degree in business administration management technology or related field.

5 years of experience in Agile Delivery Program Management Technical Program Management Delivery Operations or similar roles in software development.

Strong understanding of Agile and SDLC methodologies including Scrum Kanban SAFe PI Planning and backlog readiness.

Experience working across multiple Product and Engineering teams in complex delivery environments.

Experience managing cross-team dependencies delivery risks milestones and execution plans.

Ability to understand technical and product work deeply enough to challenge readiness implications risks and commitment credibility.

Strong experience with Jira and Confluence required; Jira Plans / Advanced Roadmaps and eazyBI preferred.

Experience creating scorecards initiative trackers delivery dashboards risk logs or leadership status views.

Strong communication skills with the ability to summarize delivery status risks tradeoffs and decisions clearly.

Ability to influence without direct authority across Product Engineering Support UX Architecture and PMO.

Comfortable enforcing process standards challenging ambiguity and driving alignment when ownership or intake paths are unclear.

What Success Looks Like:

Teams enter PI Planning with clear priorities realistic commitments visible dependencies and known risks.

Active strategic work has structured visibility milestones owners risks decisions and closure criteria.

Leadership can clearly understand what is committed what has changed what is at risk and what decisions are needed.

Delivery risks are surfaced early with recommendations not discovered late.

Ways of working are consistently followed across teams.

The role reduces ambiguity improves predictability and creates stronger alignment across Product and Engineering.

Benefits

• Competitive salary in Colombian pesos (COP)
  
• Private medical insurance
  
• Continuous training and mentoring
  
• Work with a Leading Global company
  
• Growth Opportunities: Join a growing team with plenty of room for career advancement.
  
• Collaborative Culture: Work alongside passionate professionals in an innovative environment.
  
• In-Office Role: Excellent opportunity to collaborate with Leadership in Medellíns modern office.
  

This is an Excellent Opportunity!

If you meet the requirements wed love to start a conversation with you. Simply fill out the application form and well be in touch to schedule your interview promptly. Dont miss your chance to work with a leading global IT company thats on the rise!

** Only resumes in English will be considered for this position **