Service Jobs in Waterloo

Were building a relationship-oriented bank for the modern world. We need talented passionate professionals who are dedicated to doing whats right for our clients.At CIBC we embrace your strengths and your ambitions so you are empowered at work. Our team members have what they need to make a meaningf...

Join Our Dynamic Broker Service Team Elevate Customer Experiences as an Insurance Broker!Are you passionate about customer service and problem-solving Do you thrive in a fast-paced environment where your expertise makes a real difference As a licensed Insurance Broker youll play a critical role in...

Dynamic bilingual role in the insurance industry supporting retirement services across Canada. Work in a hybrid model from Waterloo with paid training flexible hours and potential for extension or full-time hire. Ideal for contact center professionals with strong communication skills in English and...

Start date: January 12 2026Customer Service Representative (Insurance)Multiple openings available in the insurance industry17 positions requestedfor individuals skilled in client service and call centre environments. This hybrid role supports group benefits inquiries using tools like AWS and PEGA. E...

Customer Service Representative (Insurance) Multiple openings available in the insurance industry17 positions requestedfor individuals skilled in client service and call centre environments. This hybrid role supports group benefits inquiries using tools like AWS and PEGA. Enjoy weekday shifts hands-...

What Youll Do:Reporting to the Service Desk Assistant Manager the core parts of your role will be to: Respond to evaluate and prioritize incoming telephone voicemail e-mail and in-person requests for assistance from users experiencing problems with hardware software networking and other computer-rel...

 Offer customers a place to voice their concerns and react in a professional and empathetic manner Offer customers an excellent service by providing them with information about our products services promotions and availability Problem solve customer cases in a professional manner by gathering all ne...

Start Date: November 24 2025 Number of Positions: 15Bilingual Customer Service Representative (Insurance)We are hiring 15 bilingual Customer Service professionals for a leading insurance contact center. Handle inbound calls support group benefits clients and apply your tech-savvy and problem-solving...

What Youll Do:The Bilingual Customer Service Representative is responsible for providing product and service information to members resolving member complaints and assessing risks for automobile and property policies.The core parts of your role will be to: Direct or respond to telephone inquiries an...

What Youll Do:Reporting to the Assistant Manager Individual insurance administration youll process daily correspondences which include reviewing sorting completing and routing incoming department correspondence. Initiates communications as required.The Core Parts Of Your Role Will Be ToReviews and r...