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Customer Service Representative
Job Location:
Monthly Salary:
Posted:
29 September 2026 (Yesterday)
Posted:
Application Deadline:
27 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Job Summary of the Customer Service Representative: The Customer Service Representative is responsible for providing support to the sales and service team in delivering professional and timely customer service to clients. This position requires a lot of attention to detail.
Job Duties & Responsibilities of the Customer Service Representative:
Job Duties & Responsibilities of the Customer Service Representative:
- Complete tasks to service customers such as renewal processing processing of monthly reports and certificate issuance.
- Gather information for new business and renewal applications.
- Prepare applications for submission to selected markets.
- Process and follow up on insurance coverage change endorsements.
- Initiate and monitor renewal processes.
- Document all relevant contacts and developments to customer accounts on the Agency Management System.
- Proactively communicate with customers as needed and establish follow-up procedures for outstanding items.
- Perform any other duty relevant to agency functions as needed.
Education & Experience Requirements of Customer Service Representative:
- 2 years of Customer Service experience.
- Must have strong organizational skills.
- Must be a motivated professional who is able and willing to provide excellent customer service.
- Must have a strong attention to detail.
- Must have computer skills including Windows Outlook Word and Excel.
Required Experience:
Unclear Seniority
About Company
We will quickly fill your most critical roles with top talent. Instead of reading 1000s of applications, we can get you interviewing 4-5 qualified, interested candidates to get the role filled ASAP. We specialize in find cleared talent & have deep roots in systems & processes for HR ... View more
