Student Experience Assistant Fall 2026

Position: Student Experience Assistant
Location: Conestoga College Various Campuses (as assigned; may be eligible to work at other locations as needed)
Reports to: Student Experience Coordinator
Time Requirement: Up to 20 hours per week (some evenings and weekends may berequired). If you are on a regularly scheduled break from your program of study you may be eligible to work more than 20 hours per week.

Start Date: August 18 2026
Hourly Wage: $21.15

COMPANY OVERVIEW
Conestoga Students Incorporated (CSI) was founded in 1973 and is the official student association representing more than 21000 students at all Conestoga College campuses. All full-time fee-paying students are the owners and customers of CSI and we are dedicated to serving the students to the best of our ability.

CSIs mission is to enhance student satisfaction and success by providing a variety of student services at a cost justified by the results. To achieve this mission we are working to ensure students have access to skills development.

Why Join Us

CSI is a team of enthusiastic individuals ready to assist students in their academic and professional ventures. CSI is committed to supporting its team members every step of the way through active coaching and opportunities to develop the necessary skills for all professional fields.

CSIs student employees also have access to:

• Competitive Wages
• Paid Sick Days
• Paid time off to observe culturally significant events
• Discounts at our food services outlets
• Employee engagement activities

For more information on what we do and the services we offer please check out our website at: OVERVIEW

TheStudent Experience Assistantsenhancethe student experiencebyassistingininthe planning coordination and execution of student events clubs programming and other engagement opportunities.While this position involvesadministrative and logistical supportStudent ExperienceAssistantsare also responsible for leading andparticipatingin dynamic student-centered activities.A high levelof customer service and empathy is expected in this role;Student Experience Assistantsmust remain respectful courteous and professionalat all timeswhenengaging with our student members.

This position reports directly to theStudent Experience Associatesand/orCoordinators.In carrying out the duties of this position a great deal of autonomy is exercised witha finaloverview by theStudent Experience Associate.It is also important that theStudent Experience Assistantswork closely with theStudent Experience Associateto ensure that they areup to dateon the basic overall operations of CSIs all activities it is crucial that theStudent Experience Assistantrecognizes that service to students istoppriority.

You will learn to:

• Navigate variousstudent-focused serviceand collaborative situations using interpersonal skills critical thinking strategies and relevant negotiation and conflict resolution skills to ensure a professionaland positivecustomer care

• Addresscommon coordination and team-based challenges related to planning and supporting club activities studenteventsand campus engagementinitiatives

• Utilize technology and tools for communication collaboration information managementand feedback collection to support the successful execution of student life programming

• Plan and executesmall-to mid-scale events andclub relatedactivitiesto meet organizational and/or client needs

• Propose strategies that support intercultural awareness and inclusivitytoensure events and club initiatives arewelcomingand relevant to Conestogas diverse student population

• Contribute to thepromotion andmarketingof clubs events and engagement opportunities using a variety of communication methods

• Promote event andclubinformation through a variety of methods to meet established objectives
  

DUTIES AND RESPONSIBILITIES

• Assistwith the execution of student activities events and programming to ensure students are involved engaged and informed

• Perform event-related duties and tasks as assigned to ensure a seamless execution of events (tasks vary per event but could include any combinationofset-up tear-down food service cash handling face-to-face interaction with studentsassistingentertainers & vendors acting as astagehand and other duties as assigned)

• Frequently lifting and moving objects of up to 50 lbs.

• Distribute prizes and Frosh Kits andassistin the setup and tear-down of such distribution events

• Organize and track inventory including ordering shelving etc.

• Serve our primary stakeholders our students in a professional and respectful mannerat all times providing overall excellent customer service

• Ensure that all tasks are completed effectively and efficiently while abiding by any health & safety guidelines/requirements

• Work well with others contributing to a cohesive Events team

• Attend mandatory monthly staff meetings and all CSI related training days

• Other duties as assigned

• Assistwith planning Clubs Days throughout the academic year to provide clubs with opportunities to promote their club and recruit members

• Intake and processing ofclubsexpense forms

• Assistwith on-campus setup and tear-down of Leadership Conference and Clubs Days as needed (depending on ability tooperateon campus)

• Assistwith the execution of on- and off-campus student activities events and programming to ensure students are involved engaged and informed
  

• Perform event-related duties and tasks as assigned to ensure a seamless execution of events (tasks vary per event but could include any combinationof:set-up tear-down food service cash handling face-to-face interaction with studentsassistingentertainers & vendors acting as astagehand and other duties as assigned)
  
• Frequently lifting and moving objects of up to 50lbs
  
• Other duties as assigned

QUALIFICATIONS

• Must be enrolled full-time at Conestoga College and be a fee-paying student

• Candidates must also be able todemonstratethe following:

• Understanding of CSIs services
  

• Comprehension of instructions and information relating to CSIs services
  

• Customer service skills

STUDENT ELIGIBILITY

All students in this position must:

• Be in a full-time degree diploma or certificate program at Conestoga College
• Maintain a full-time course load. Part-time studies may be allowed for students who are registered with Accessibility Services and require a reduced load
• For Spring term positions (May to August) students must be returning to full-time studies in the Fall term to be eligible.
• Have a valid Social Insurance Number

International students must:

• Hold a valid Canadian study permit that allows on-campus employment
• Adhere to all requirements stated on their study permit
• Adhere to all Canadian student visa requirements

WORKING CONDITIONS
Physical Demands

This position will spend long periods sitting and using office equipment and computers which can cause muscle strain. Long hours will also be spent standing walking and lifting/carrying objects of up to 50 lbs.

Environmental conditions

This position performs work primarily in a busy open area office and is faced with frequent interruptions and meetings with others regularly. Occasional travel between campuses may be required. Some work may be required after office hours and on weekends. Work may be occasionally performed outdoors as weather permits.

Sensory Demands

This position will require long periods of intense concentration in the face of frequent distractions. The incumbent must also spend long hours on the computer entering information which requires visual focus attention to detail and high levels of accuracy. This position will at times be subject to loud noises and bright lights.

Mental Demands

This position will be expected to manage and meet multiple competing deadlines. The incumbent must also be able to deal with a wide variety of people on various issues.

HOW TO APPLY

Application Materials

To have your application considered you must prepare the following Application Materials:

• A resume letter or audio/video recording that provides the following information:
  • Why you are interested in this position
  • What skills and/or experiences you have that you feel would be helpful in this position
  • Whether you are willing and able to perform work at other campuses
• Your schedule of availability for work shifts
• If you are an international student please also provide a copy of your Study Permit allowing for on-campus employment during the term.

ADDITIONAL INFORMATION

This posting is for an existing vacancy within the department.

Accessibility Diversity & Inclusion

Conestoga Students Inc. is committed toprovidingequal opportunity for employment without regard to any prohibited ground of discrimination. If youanticipateany need for accommodations for disabilitiesin the process of applying interviewing or working please feel free to let us know as soon as possible and at any time so that we are most equipped to provide a barrier-free experience.

AI Use Disclosure Statement

Conestoga Students Inc. uses AI to check applications for the basic requirements of the job. Human reviewers review all applications that meet the jobs essential criteria to make decisions on interviewing and hiring. Please contact if you have any questions about this process.

Required Experience:

Junior IC