Specialist Retail Operations
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Job Summary
Its not a package. Its a promise.
As Canadas leading integrated freight package and logistics provider weve been helping promises get where they need to be for more than 60 years. How does the magic happen The journey starts with you. The places we go the elements we brave the promises we deliver its all possible because of our people. So whether youre looking to build new skills make an impact in your community or inspire your team we go there for you.
Description
This position is responsible for supporting the overall Retail Network comprising 300 Staples locations 92 Terminals (indirect) 42 Retail Free-Standing stores and 300 Dropboxes. This position is also responsible for the mapping of the Retail Network (1250) locations to help determine the right channel ie. agent retail store partner and drop box. Being a primary support role for the daily dealings of all induction channels relating to data analysis and solution recommendation is key in ensuring the Retail Network is efficient and compliant; revenue reports (credit/debit) functional subject matter expert and equipment technology.
Responsibilities
Providing project implementation support such as; business analysis and reports for the retail network to better understand the retail landscape and customer convenience access points is a primary function.
Identify and implement strategic drop box placements relative to competitors.
Maintain listing and warehouse inventory.
Working with ops to drive scanning compliance.
Quarterly meetings with facility team to ensure lease renewals are on target.
Complete monthly and quarterly reports for key stakeholders.
Assist with compiling a retail dashboard that is to be displayed on the intranet monthly.
Identify process compliance issues.
24 hr turnaround for Equipment Repair.
Report monthly NSD service calls requests.
Represent cross-functional projects such as ESO user acceptance testing.
Intelligence for lease renewals 12 months in advance.
Smart allocation of locations; agents partners PCL stores.
Support retail operations manager indirectly.
Education
- Post secondary education preferred
Experience
Analytical & Critical Thinking Abilities.
1-3 years of experience required.
Interpersonal & Influencing Skills.
Ability to take initiative.
Multi-tasking.
Strong communication written and verbal.
Strong knowledge of Project Management.
Advanced knowledge of Mapinfo and Excel.
Knowledge of Visio application
Language Requirement: Proficiency in English is required for this position due to the frequent communications that must be conducted in English with various stakeholders. This requirement is justified by the nature of the responsibilities and operational needs.
POSTING DETAILS
Location: 565 - Montréal Hub
Working Conditions: Office Environment; Retail Center Environment
Reports to: Manager Retail Divisional
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Purolator is an equal opportunity employer committed to diversity and inclusion. We welcome all qualified applicants and provide accommodations during the recruitment process upon request.
Purolator complies with Canadian law in all recruitment practices. During pre-screening we may use an Artificial Intelligence (AI) tool supported by human oversight to efficiently manage tasks such as resume screening and candidate matching enabling our team to connect with qualified candidates faster.
Personal information is used solely for recruitment and managed in accordance with privacy legislation. For AI-related inquiries only contact . To apply visit our Careers Page.
We recognize that employees and their families are essential to our success. We strive to provide a safe healthy and supportive workplace ensuring the right people have the tools they need to thrive.
Every day at Purolator is an opportunity to connect with colleagues customers and communities to make a positive impact. Learn more about our values at .
Required Experience:
IC
About Company
To succeed and grow, small business owners need a courier they can trust. Rely on Purolator for time-definite shipping, so you can focus on your business.
