This is a remote position.

Berkeley Payment

Billing & Collections Manager

Location: Toronto (Remote)

Reports To: Director Finance

Department: Finance

Employment Type: Full-Time

About Berkeley

Berkeley is a Financial Technology company thats rewriting the rules of B2B payments. Were building smart scalable and secure payment infrastructure for our partnersand were just getting started. As a nimble high-growth fintech founded in 2005 every team member has the chance to contribute in meaningful visible ways.

The Opportunity

Were looking for a Billing & Collections Manager to own the full billing lifecyclefrom month-end invoicing and collections through to reconciliation and new-program setup. This is a hands-on role at the center of how Berkeley bills its clients and recovers revenue.

Your defining mandate is billing automation. With tens of billing line items driven by a wide array of billing drivers our invoicing is complexand today its largely manual. We want someone who will not just run the billing cycle but re-engineer it: standardize how we invoice translate our billing logic into rules a system can execute and build the templates integrations and controls that move us from manual invoicing to a scalable automated engine. This is the single most important outcome of the role.

Youll thrive here if youre equally comfortable issuing an accurate month-end invoice chasing down an aged receivable and designing the workflow that makes both faster next quarter. You bring a data-driven business-minded lensyou look at billing as a system to be measured optimized and automated not just a task to be completed.

What Youll Do

Billing Automation & Process Design (Primary Focus)

• Lead the transition from manual invoicing to an automated billing enginethe central objective of this role.
  

• Map and standardize billing logic across 40 line items and their varied billing drivers translating contract terms into rules that can be executed systematically.
  

• Create and maintain invoicing templates and design scalable low-touch workflows that reduce manual input cut cycle time and increase accuracy.
  

• Partner with Finance leadership and the Tech team to specify test and roll out billing automation tooling and integrations across QuickBooks Online Payhub and client A/R platforms.
  

• Document billing processes and build controls that make the automated cycle auditable and repeatable.
  

Billing & Invoicing

• Prepare and issue month-end client invoices and close any gaps between the associated cost and revenue GLs.
  

• Set up billing for new contracts and programs and index contract terms against the billing matrix.
  

• Investigate and resolve invoicing discrepancies pricing variances and billing disputes.
  

• Guard against revenue leakageensure every billable activity across the line-item catalog is captured and invoiced accurately.
  

• Prepare client statements of account.
  

Collections & Receivables

• Own the accounts receivable aging schedule and the collections follow-up cadence.
  

• Design and run a structured reminder sequence to recover outstanding balances while preserving client relationships.
  

• Recommend escalations payment plans and write-offs where appropriate.
  

Client Funds & Settlement

• Fulfil routine client funding fund transfer and invoice settlement requests.
  

• Settle invoices by credit card.
  

Reporting Close & Controls

• Own and report on billing and collections KPIsDSO aging collections effectiveness and revenue leakageto Finance leadership.
  

• Support month-end close: prepare billing support reconcile billing to the GL and document balances.
  

• Maintain accurate records and support internal and external audits given the role moves client funds.
  

Key Projects

• Implement annual price increases in line with contractual workflowstrack effective dates and escalation terms apply increases accurately across affected clients and programs and communicate changes.
  

• Partner with the FP&A team to provide the invoice data and analytics needed to assess Program and Client performance.
  

Mailbox & Request Management

• Own and triage the shared accounting mailbox.
  

• Manage a high volume of ad hoc client and internal requests across multiple platforms prioritizing accuracy and responsiveness.
  

• Act as a liaison between Finance and Sales/CSM on contract-to-bill setup ensuring new deals are billed correctly from day one.
  

Requirements

Who Were Looking For

This role moves client funds and issues invoices tied to specific contract terms so a high bar for accuracy and detail is non-negotiable. Above all were looking for someone who is genuinely good at streamlining complex billing processes and building the foundation for automationand who approaches billing as a data-driven system to be measured and optimized.

• 57 years of experience in billing collections revenue operations or a related finance/business function.
  

• A business background ideally data-drivencomfortable analyzing billing data defining metrics and making decisions from the numbers.
  

• A demonstrated track record of streamlining complex processes and building toward automation.
  

• Working knowledge of QuickBooks Online.
  

• Strong Excel skills (e.g. pivot tables lookups and comfort structuring large datasets).
  

• Strong written communication skills.
  

• Comfortable managing a high volume of ad hoc requests across multiple platforms at once.
  

• Ability to learn multiple platforms on the jobMetabase (internal reporting) Payhub (client fund movement) and Ariba and Coupa (client-side A/R invoicing).
  

• High attention to detail given the role moves client funds and issues invoices tied to specific contract terms.
  

• Payments or fintech industry experience is an asset not a requirement.
  

Benefits

What We Offer

• Full-time position.
  

• Flexibility to work remotely or from our Head Office in Downtown Toronto.
  

• A fantastic culture.
  

• Health dental and insurance benefits.