RQ11109 Sr. Solutions Designer CRM

RQ11109 - Sr. Solutions Designer - CRM

1-year contract (240 business days)

ONSITE 5 days - Toronto

Must Have:

At least 7 years of experience designing solutions with Oracle Siebel CRM

At least 7 years of experience designing solutions with Adobe AEM technologies

Experience with developing business design document functional & non- functional requirements

7 years of experience in Siebel Solution implementation

7 years of experience in Adobe AEM Solution implementation

Strong communication skills; both written and verbal

Ability to develop and present new ideas and conceptualize new approaches and solutions

Nice to have:

Experience with Public Sector Transfer Payment (Grant) Model would be an asset.

Experience with ensuring that corporate QA standards are followed and maintained would be an asset.

Responsibilities

Undertakes the design of hosting technology solutions based on the clients service specifications standards policies best practices and cost models in order to meet client CRM application business requirement and project/initiative deliverables.

General Skills

• Knowledge of CRM applications operating systems environments database technologies programming languages and communication protocols.
• Knowledge of related best practices OPS directory/messaging standards standard facilities architecture management facility service delivery processes infrastructures policies procedures and direction cost models and procurement processes
• Ability to gather client business requirements; corporate I&IT information mandates client information technology strategic plans environment and standards
• Ability to participate in the development of solutions and provide advice on short/long term CRM solution service development activities.
• Knowledge of leading edge technologies design criteria security and recovery procedures preparation of technical specifications for installation testing and performance of integrated multi-services systems; assess performance and capacity of existing system making recommendations for improving performance and develop technical documentation.
• Experience planning migrating implementing and sustaining large complex system development projects
• Knowledge of technology developments trends and new products to evaluated application to client short and long term technology requirements.
• Basic knowledge of project management methodology (e.g. PMBOK) analytical tools and processes.
• Conceptual and analytical skills to assess and evaluate client needs and conduct cost/benefit analyses for new technology requirements in planning and designing solutions.
• Experience designing and developing large complex CRM applications
• Experience with systems evaluation to assess conditions technical performance and capacity of existing systems and determine need and feasibility of expansion renovation or replacement.
• Excellent analytical problem-solving and decision-making skills verbal and written communication skills interpersonal skills and negotiation skills teamwork skills
• A team player with a track record for meeting deadlines

AI Disclaimer: Source Code may use artificial intelligence (AI) tools to assist in certain aspects of its recruiting and business operations.

Note: The higher end of the range is intended for absolutely exceptional candidates who meet all must-have requirements and most or all nice-to-have qualifications. The client will evaluate candidates based on both rate expectations and overall skill set when shortlisting.

INCORPORATED RATE RANGE (7.25 billable hours per day)

• $77.24/hr - $92.69/hr Inc.

T4 RATE RANGE (7.25 billable hours per day)

• $61.79/hr - $74.15/hr T4