Project Manager

MUST HAVES:

• 8 years of experience managing complex digital or I&IT delivery initiatives preferably within large or highly governed enterprise environments.
• Proven experience delivering projects using agile waterfall and hybrid delivery methodologies.
• Demonstrated experience coordinating delivery across blended teams of internal staff and external vendors.
• Proven ability to manage delivery risks dependencies and issues across multiple workstreams.
• Experience with Microsoft Dynamics 365 Customer Engagement (CE) and/or Finance & Operations (F&O) environments and Azure DevOps supported delivery is considered an asset.
• Strong organizational analytical and problem solving skills with the ability to communicate clearly lead delivery discussions and maintain momentum in complex environments.

Description

Scope

• The Project Manager / Project Leader provides integrated project management leadership for assigned enhancements of the Office of the Public Guardian and Trustee (OPGT) Modernization program including functionality intentionally sequenced beyond the Minimum Viable Product (MVP).
• The role is responsible for planning coordinating and overseeing delivery activities across defined workstreams and blended teams of internal and vendor resources. This includes managing schedules dependencies risks and issues as well as coordinating and optimizing the use of assigned resources to ensure successful execution in alignment with approved scope timelines and governance.
• Strong stakeholder engagement and communication skills are critical to success. The Project Manager / Project Leader works effectively with business leaders delivery teams and external partners conveying complex delivery issues clearly and confidently facilitating decision making and maintaining alignment across diverse stakeholders.
• The role requires a proactive and adaptive leadership approach with the ability to navigate ambiguity manage delivery in evolving or uncertain conditions and identify and mitigate risks before they impact outcomes. Accountability is limited to delivery execution within the assigned scope and does not include ownership of funding approvals procurement authority or responsibilities associated with initial solution delivery.

Assignment Deliverables

• The Project Manager / Project Leader will be accountable for delivering the following outputs in support of assigned enhancements of the OPGT Modernization program:
• Integrated Delivery Planning
• Develop and maintain a detailed integrated delivery plan for assigned workstreams including tasks milestones dependencies and resource considerations.
• Ensure plans remain responsive to iterative or agile delivery approaches while supporting day to day tracking of activities and progress.
• Execution and Coordination
• Coordinate delivery across internal teams and external vendors including tracking activities and milestones associated with vendor deliverables.
• Support execution of system integration testing deployment and stabilization activities to ensure delivery continuity and readiness.
• Status Reporting and Governance Support
• Prepare regular (e.g. weekly bi weekly and ad hoc) delivery status reports covering progress risks issues and dependencies.
• Present delivery status risks and recommendations to stakeholders and governance forums as required.
• Risk and Issue Management
• Proactively identify assess and manage delivery risks and issues across assigned workstreams.
• Escalate high impact risks and issues with recommended mitigation strategies in a timely and structured manner.
• Transition and Knowledge Transfer Support
• Support transition planning and handover activities to operational teams to enable sustainable post implementation support and continuity.

A Note on the VOR Master Service Agreement:

• The VOR Master Service Agreement expires on April 5 2027 and includes a six (6)-month survival clause allowing the Statement of Work (SOW) to continue if operationally required until October 5 2027. Extension(s) are only allowed using unused days and/or funds remaining on the contract. No additional funds will be added beyond the maximum contract value and any extension options included in the original SOW. JTS may exercise its option(s) to extend the SOW beyond April 5 2027 in accordance with the survival clause.
• The start date is subject to change based on security clearances and contract signing timelines.

Experience and Skillset Requirements

Desired Skills and Experience

• The ideal candidate will demonstrate strong project delivery leadership within complex IT environments:
• Project Management Expertise
• Strong knowledge of project management best practices tools and delivery frameworks including agile waterfall and hybrid approaches.
• Proven ability to manage complex delivery plans with multiple dependencies across diverse cross functional teams that do not report to a single authority.
• Enterprise IT Delivery Experience
• Experience managing the delivery of large scale digital or I&IT initiatives including system integration testing and user acceptance activities.
• Familiarity with Microsoft Dynamics 365 Customer Engagement (CE) and/or Finance & Operations (F&O) based solution environments is considered an asset.
• Risk Issue and Dependency Management
• Proven ability to proactively identify delivery risks and issues assess impact and recommend effective mitigation strategies.
• Strong capability to manage dependencies across parallel initiatives and coordinate resolution across multiple teams.
• Communication and Stakeholder Management
• Excellent communication and interpersonal skills with the ability to engage effectively with both technical and non technical stakeholders.
• Ability to present concise decision oriented information and recommendations to senior leadership and governance forums.

Resumes Evaluation/Criteria:

Criteria 1: Integrated Delivery Planning & Execution Managment - 35 Points

• Demonstrated experience providing integrated delivery planning and execution leadership for complex digital or I&IT initiatives including:
• Developing and maintaining detailed integrated delivery plans spanning multiple workstreams including:
• tasks and milestones
• dependencies and sequencing
• resource considerations
• Experience coordinating and managing execution activities across blended delivery teams of:
• internal staff
• external vendors or partners
• Ability to manage delivery across iterative agile waterfall or hybrid approaches ensuring plans remain responsive while enabling day to day tracking and progress reporting.
• Experience supporting execution of system integration testing deployment and stabilization activities ensuring delivery continuity and readiness.
• Demonstrated ability to track delivery progress and milestones identify schedule or execution impacts and take corrective action to keep delivery on track.
• Experience coordinating delivery activities within defined scope timelines and governance structures without direct ownership of funding approvals or procurement authority.

Criteria 2: Risk Issue & Dependency Management - 30 Points

• Demonstrated experience proactively identifying managing and mitigating delivery risks issues and dependencies within complex digital or I&IT initiatives including:
• Identifying and assessing delivery risks and issues across assigned workstreams considering impacts to scope schedule resources quality and delivery outcomes.
• Developing and implementing practical mitigation strategies for identified risks and issues in collaboration with delivery teams and stakeholders.
• Managing dependencies across parallel workstreams teams or vendor deliverables including:
• tracking dependency risks
• coordinating resolution activities
• adjusting plans as dependencies evolve
• Demonstrated ability to escalate high impact risks and issues appropriately including:
• articulating impacts clearly
• recommending mitigation options
• supporting structured decision making through governance channels
• Experience maintaining risk and issue registers or logs ensuring risks and issues are monitored updated and actively managed throughout the delivery lifecycle.
• Ability to operate effectively in ambiguous or evolving delivery conditions identifying emerging risks early and taking action before impacts materialize.

Criteria 3: Stakeholder Engagement Communication & Governance Support - 20 Points

• Demonstrated experience supporting effective stakeholder engagement communication and governance processes within complex digital or I&IT initiatives including:
• Experience engaging with business stakeholders delivery teams and external vendors ensuring alignment on delivery progress priorities risks and next steps.
• Preparing and delivering clear structured status communications such as:
• delivery status reports
• risk and issue summaries
• dependency and impact assessments
• Experience presenting delivery status risks issues and recommendations to stakeholders and governance forums in a concise decision oriented manner.
• Ability to facilitate discussions and working sessions to support:
• issue resolution
• decision making
• alignment across teams with differing priorities
• Experience working within formal governance structures including:
• supporting review and approval checkpoints
• escalating issues and decisions through defined channels
• adapting delivery plans based on governance feedback
• Demonstrated ability to communicate complex delivery information clearly to both technical and non technical audiences.

Criteria 4: Enterprise IT Delivery Environment & Methodology Experience - 15 Points

• Demonstrated experience delivering projects within complex enterprise IT environments using appropriate delivery methods and practices including:
• Experience managing or supporting delivery using agile waterfall and hybrid methodologies with the ability to adapt approach based on delivery context and constraints.
• Experience working within large highly governed enterprise or public sector environments including compliance with established delivery policies standards and approval processes.
• Familiarity with enterprise digital or I&IT delivery lifecycles including:
• system integration activities
• testing and user acceptance phases
• deployment and post implementation stabilization
• Experience coordinating delivery in environments with multiple stakeholders vendors and parallel initiatives where formal governance sequencing and dependency management are required.
• Awareness of toolsets commonly used in enterprise delivery environments (e.g. scheduling issue tracking or DevOps tools such as Azure DevOps) to support planning tracking and reporting activities.
• Experience supporting delivery in post go live or enhancement driven contexts rather than initial solution build only initiatives.