Overnight Crisis Intervention Worker

Crisis Intervention Worker

PermanentPT Nights

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What We Do

WIN House provides individuals and theirchildrenfleeingviolencecrisis response and intervention safe temporary accommodation and support for basic needs. Clients are offered trauma-informed client-centered programming and support access to resources information and referrals to communitysupport. WIN House is working towardsoperatingwithin a low-barrier model of care.

What You Will Doâ

The Crisis Intervention Worker (CIW) plays an integral role within the WIN House team and contributes to the success of the organization by promoting client wellbeing independence and success.

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The CIW regularlydemonstratesinitiative and proactively undertakes the following key responsibilities:

• Providingcare and supportvia telephone and in personto clients and children in a professional manner

• Engagingin daily shelter operational activities

• Helping clients in transitioning admitting and orientating within the shelter

• Supportingclients with outreach including transporting/accompanyingclients and children out of shelter as needed

• Assistingin child-care support and provision of basic needs of children within the shelter

• Proactivelyengagedin all aspects ofclient-centeredcase-management and goal development planning

• Engagingin resource and information management

• Engagingin ongoing learning and professional development

• Participation in health and safety

• Other duties as assigned.

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Who You Are

Qualifications include:

• Diploma/degree in Human Services and three yearsexperience working with women and children experiencing family violence who may have complex needs. Equivalent combinations of education and experience may be considered.

• The ideal candidate will have an organized and compassionate approach strong teamwork skills and a commitment to developing positive supporting relationships.

• Additionalrequirements include excellent communication skills the ability to collaborate and work effectively withothersanddemonstratedassessment problem solving and critical thinking skills.

• Knowledge of harm reduction principles and practices violence against women danger assessment safety planning and trauma-informed care are also essential. The ability to speak multiple languages is preferred.

• Ability to work withouta supervisorat timesand in afast pacedandstress-inducedenvironment.

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The Details

Thisposition is available atWIN Iwith an immediate start date. It falls within the scope of the collective agreement with CUPE Local of work arefrom 23:30 -07:30working four days on and fouroffon an 8-week rotation.âThe starting hourly wage is$28.74as per conditions outlined in the Collective Agreement.

Prerequisites

The successful candidate willbe requiredtosubmita Criminal Record Check including a vulnerable sector check a current Child Welfare check hold a current First Aid Certificate and must be willing to sign an Oath of Confidentiality.

How to Apply

Pleasevisit the WIN House Careerpage andfollow the link to apply by 16:00on July2nd 2026.

We thank all applicants for theirinterest;however onlythose shortlisted willbe contacted.

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WIN House is committed to making diversity equity and inclusion a central part of everything we do from how we deliver services to how we build our teams. We strive to have a workforce that is representative of those we serve and of our communities. We encourage applications from all qualified applicants including women disabled people Black Indigenous People of Color people from the 2SLGBTQIA community and other equity-seeking groups. If you require accommodation during the application process please reach out toâ. â

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WIN Houseoperatesin several locations throughoutAmiswacîwâskahikanon Treaty 6 territory the territory and gathering place of diverse Indigenous peoples including thePapaschase Cree Nakota Sioux Dene Ojibway and many others and the homeland of the Métis Nation.ââ