Open Jobs Manager, Human Resources Corporate

Job ID:288393
Job Type:Full Time
Function:Human Resources
Address:160 Bloor Street East 11th Floor Toronto ON
Working Model:Hybrid
Vacancy Status:This position is for an existing open vacancy

Belong to Something Beautiful

At Sephora Canada beauty is about feeling seen valued and empowered individually and collectively. It is connecting deeply with others celebrating diversity and inclusivity unlocking your potential and making a difference every day. Together we belong to something beautiful.

Ready for a career glow-up As Manager Human Resources - Corporate youll help shape an exceptional employee experience across our Field Support this impactful role youll partner with leaders and employees to bring Sephoras people strategy to life foster an inclusive and high-performing culture and support talent at every stage of the employee journey. Youll join a team that is united in beauty and passionate about creating an environment where people feel supported empowered and inspired to thrive.

What Youll Do:

Drive Employee Experience Engagement & Retention:

• Champion the engagement development and retention of corporate employees across the full employee experience helping foster an inclusive supportive and high-performing workplace.
• Partner with leaders to execute engagement surveys and action plans that strengthen team connection culture and overall employee experience.
• Provide thoughtful coaching and guidance to employees and leaders on policies procedures employment practices conflict resolution and change management to support a fair and respectful work environment.
• Lead employee relations matters including escalations investigations corrective action and terminations with a consistent balanced and solutions-oriented approach.
• Support iCare/Open Door processes and escalation management ensuring concerns are addressed promptly documented appropriately and resolved in alignment with Sephoras ethical workplace standards.
• Support attendance leave and accommodation processes with care and diligence ensuring accurate tracking policy alignment and timely follow-up.
• Lead the onboarding experience for FSC employees continuously enhancing the process to create a welcoming and seamless start for new team members.
• Oversee termination severance and separation workflows ensuring approvals documentation and cross-functional coordination are managed smoothly and professionally.

Own Annual HR Processes & Workforce Planning:

• Support the annual performance appraisal process including calibration documentation and leader enablement to help drive clarity growth and performance across client groups.
• Lead the objective-setting process for client groups helping align individual goals with business priorities and team success.
• Manage performance management processes including ongoing coaching documentation and formal Performance Improvement Plans (PIPs) with a focus on development and accountability.
• Support LVMH reporting and compliance efforts in partnership with senior HR leadership helping ensure accuracy consistency and strong governance.
• Manage salary planning processes with attention to detail fairness and alignment to business objectives.
• Partner on organization design and headcount planning for FSC client groups including position management job posting approvals leave coverage and incremental staffing requests.
• Manage and track contract and leave extension processes ensuring approvals timelines and workforce impacts are clearly documented and aligned to business needs.
• Prepare and deliver quarterly people metrics trends and insights that help leadership make informed people-centered decisions.
• Facilitate Quarterly Business Reviews with HR and leadership teams providing visibility into employee relations trends engagement drivers workforce insights and areas of opportunity.
• Partner with US counterparts to support annual processes through a broader North American lens and encourage alignment across the region.

Leadership and Development:

• Support the development and delivery of HR leadership sessions designed to elevate leader capability in employment practices performance management policies and available resources.
• Partner with leaders to assess performance trends identify risks and proactively address issues that may impact engagement retention or business performance.
• Coach and support leaders through performance conversations PIPs and corrective action building their capability to lead with confidence and consistency.
• Support succession planning and talent forecasting for FSC client groups by partnering with leaders to identify critical roles assess readiness and anticipate future talent needs.
• Partner with Talent Acquisition Total Rewards HR Operations and Finance to support workforce planning onboarding and role activation aligned to business needs.

WhatYoullBring:

• 6yearsprogressive HR experience in a corporate environment and at least 3 in an HR Manager or HR Business Partner capacity.

• Bachelors degree in human resources Business Administration or related field or equivalent work experience.

• Experience supporting Director and VP level leaders in a corporate environment withdemonstratedability to lead and deliver results through others.

• Prior employee relations experience.

• Strong interpersonal communication skills including influencing and ability to encourage innovation.

• Highly collaborative style with demonstrated ability to work in teams.

• Strong problem-solving skills and the ability to multi-task and exercise independent judgement.

• Sound judgment and discretion; able to handle sensitive and confidential information appropriately.

#FSCHIRING

What Youll Get:

• Caring Community. Youll collaborate with teammates who are equally passionate about innovating doing the right things and driving the industry forward together united in beauty.
• Fulfilling Path. Your career glow-up starts here with access to opportunities that will challenge stretch and develop your skills. Youll have access to the global community of luxury group LVMH (Louis Vuitton Moët Hennessy) for endless career opportunities.
• Meaningful Work. As you make an impact on beauty youll feel and see the positive change (consumer industry and social) your individual voice is a part of.

Rewards as Unique as You Are:

Eligibility requirements apply to certain benefits and may vary depending on job classification and length of employment.

• Wealth. Were passionate about pay equity and transparency. The compensation ranges between CAD$101000.00 - CAD$113000.00 plus bonus RRSP matching. The final pay offered will depend on various factors including but not limited to the actual qualifications and experience of the individual and any additional non-discriminatory legitimate business factors relevant to the position and/or location.
• Health. Choose a healthcare plan to fit you and your familys needs with medical dental vision life and disability coverage. Access to our program to support your mental financial physical and social well-being.
• Balance. Youll be trusted to find the perfect blend of work/life balance that actually works for you with a hybrid work schedule vacation and flex days and maternity/paternity leave.
• Growth. A career glow-up is built into every role with access to training and development programs and resources throughout the year.
• Perks. Think youve tried it all Enjoy a 30% discount on all merchandise/services opportunities for gratis and flash sale discounts on LVMH brands.
• Support. Tap into volunteer and donation matching Employee Assistance Program and free mental health resources with 24/7 access to Dialogue.

Join us and Belong to Something Beautiful.

Sephora Canada strongly believes in equal opportunity when it comes to employment and advancement. Our goal is to be inclusive diverse and representative of the communities where we work while creating an environment where every person can belong grow and build a beautiful career. This commitment applies to all candidates and employees regardless of race ethnicity citizenship creed place of origin religion sex gender identity gender expression sexual orientation family status marital status disability age and/or any other diversity dimensions. Requests for accommodation due to a disability (visible or otherwise) other protected characteristics or other reasonable circumstances can be made at any stage of the recruitment process and during employment by contacting our People team.

As part of our commitment to transparency and efficiency we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.