Network & Communications Co-Op Intern

IKO Industries Ltd. is a market leader in the manufacturing of roofing and building materials. IKO is a Canadian owned and operated business with production facilities worldwide and has many years of unparalleled success in the roofing materials industry. Quality integrity and trustworthiness are the values that underlie this success and we have built this company by hiring people who hold these values. People like you!

Job Description

Network & Communications Co-Op / Intern

Location: Mississauga ON
Type: Full-Time Co-Op / Paid Intern
Department: IT Infrastructure / Networking

WHATS IN IT FOR YOU

• Competitive hourly pay
• Hands-on experience in a global enterprise IT environment
• Exposure to networking security and communications infrastructure
• Opportunity to work alongside experienced IT professionals
• Potential consideration for future full-time opportunities based on performance

WHEN YOU JOIN US YOU WILL BE;

• Supporting the Global Network & Communications team with day-to-day operations across multiple locations
• Assisting in maintaining the stability of network security and voice systems
• Monitoring and troubleshooting network connectivity issues (LAN WAN Wi-Fi)
• Participating in IT Service Management processes including:
  • Incident Management
  • Change Management
  • Problem Management
  • Service Requests and Fulfillment
• Assisting with configuration monitoring and documentation of:
  • Routers switches and wireless access points
  • IP addressing and network protocols (TCP/IP DNS DHCP)
• Collaborating with global IT teams vendors and end users to support infrastructure needs
• Supporting documentation efforts for technical procedures standards and network diagrams
• Participating in ongoing projects such as network upgrades improvements and deployments
• Assisting in implementing and monitoring network security solutions and policies
• Supporting troubleshooting and escalation of network-related incidents
• Gaining exposure to industry best practices and emerging networking technologies
• Participating in on-call shadowing or support rotations where applicable
• Supporting audit preparation and compliance activities as needed
• Other duties and projects as assigned

OUR IDEAL CANDIDATE;

• Currently pursuing a degree or diploma in:
  • Information Technology
  • Computer Science
  • Network Engineering
  • Engineering or related technical field
• Foundational knowledge of:
  • Networking concepts (TCP/IP DNS DHCP IP addressing)
  • Network hardware (routers switches wireless systems)
• Strong troubleshooting and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and collaboratively within a global team
• Strong attention to detail and organizational skills
• Eagerness to learn and grow in a hands-on technical environment

NICE TO HAVE;

• Exposure to enterprise networking environments or tools
• Experience through labs coursework or personal projects
• Basic understanding of network security concepts
• Familiarity with IT service management frameworks (ITIL or similar)

ADDITIONAL NOTES;

• Candidate must be eligible to work in Canada
• Some flexibility may be required to support global operations across time zones

Benefits of Employment: IKO recognizes that its success is due to the strength of its employees. A primary goal of IKO is to promote individual employees sense of accomplishment and contribution so that employees enjoy their association with IKO. The Company invests in its employees so that they are the most knowledgeable in the industry and undertakes great efforts to nurture loyalty to and teamwork at IKO. We are pleased to offer competitive compensation health care a progressive and challenging workplace and a commitment to teamwork and integrity.

Diversity and Equal Opportunity Employment: IKO Industries Ltd. is an equal opportunity employer. We are committed to diversity and inclusion and are pleased to consider all qualified applicants for employment without consideration to race religion creed color national origin age gender sexual orientation marital status veteran status or Industries Ltd. encourages and welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.