Community & Social Media Intern

Why Sony Interactive Entertainment

Sony Interactive Entertainment isnt just the Best Place to Play its also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation were part of a proud legacy of innovation and excellence. SIE is a dynamic technology company delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand a name synonymous with entertainment excellence and creativity.

Haven Studios is a game development studio headquartered in May 2021 we embarked on a journey to start Haven as a small team with big ambitions. Our goal was to build a studio of exceptional people where together we could make the kind of games weve always wanted to create games weve longed to play. At Haven we believe that kindness adaptability and fearless optimism make space for creative excellence. We are a hybrid studio that supports flexibility focus and collaboration for our teams.

Haven joined the PlayStation Studios family as the first Sony game development team in Canada in 2022. Our first game is in development for PlayStation and PC a competitive multiplayer action heist game with a vision to entertain and engage players for years to come.

Position Community & Social Media Intern - Fall-Winter 2026

About the Role:

Were looking for a curious creative and community-minded intern whos passionate about multiplayer games and the communities that form around them. This internship is designed for someone who lives onlinewhether thats creating content on TikTok spending time in Discord communities watching Twitch or following the latest multiplayer games.

Youll work alongside our Community team to help engage players support social and creator initiatives and learn how community management operates inside an AAA game studio. No two days are the sameyoull contribute to player conversations content creation feedback analysis creator programs and live playtests while gaining firsthand experience helping launch a brand-new live service game.

This role offers broad exposure across Community Marketing Production Player Experience and Live Operations making it an excellent opportunity for someone eager to build a career in the games industry.

• Community Engagement

  • Engage daily with players across Discord and other community platforms.

  • Help answer questions encourage conversations and foster a welcoming inclusive environment.

  • Identify recurring questions trends and emerging discussions.

• Social & Content:

  • Support the creation of short-form social content for platforms like TikTok YouTube Shorts Instagram and X.

  • Collaborate with the Community Content Manager to plan prepare and publish community communications.

  • Assist with basic video editing image creation and social asset production.

• Player Insights:

  • Monitor player conversations and sentiment across social platforms and Discord.

  • Capture community feedback and summarize actionable insights for development teams.

  • Help identify emerging community trends and opportunities.
    

• Team & Partner Coordination:

  • Partner with Community Marketing and Player Experience teams.

  • Learn the tools and workflows that support a modern live game.

• Dedicated mentorship: Youll work closely with the Community Lead Community Content Manager and broader Player Experience team receiving regular coaching feedback and guidance throughout your internship.

• Cross-functional exposure: Collaborate with teams across Production Marketing Creative Design Player Experience and Live Operations to see how an AAA game comes together before launch.

• Meaningful ownership: Youll contribute to real community initiatives social content playtests and player engagementnot just observe from the sidelines.

• Room to grow: Youll be encouraged to bring new ideas experiment with creative content and take ownership of projects while receiving support along the way.

• Professional development: Gain hands-on experience with industry-standard community social media and collaboration tools while learning best practices for community management in the games industry.

• Currently pursuing (or recently completed) a degree in Marketing Communications Digital Media Creative Media or a related field.

• Passionate about multiplayer games and the communities that surround them.

• Active in online communities such as Discord Reddit Twitch or similar platformsyou understand how players communicate online.

• Familiar with social platforms including TikTok YouTube Shorts Instagram Twitch and X.

• A creative storyteller who enjoys creating engaging social content.

• Strong written communication skills and an eye for detail.

• Curious proactive and comfortable wearing multiple hats in a fast-paced environment.

• Excited to learn community management and how player feedback helps shape game development.

• Based in Montreal and able to work in our studio environment.

• Streaming or content creation experience.

• Fluent in both English and French.

• Familiarity with live service or multiplayer games.
  

• Discord

• TikTok YouTube Shorts Instagram X Reddit Steam

• Photoshop Premiere Pro CapCut Canva (or similar creative tools)

• Jira

• Google Workspace

• Community analytics and social listening tools

• Hands-on experience helping launch a AAA multiplayer live service game.

• Mentorship from experienced Community Creator Marketing and Player Experience professionals.

• Exposure to cross-functional collaboration with Production Design Marketing Creative and Live Operations teams.

• Experience creating social campaigns community content and player engagement initiatives.

• Practical experience analyzing player sentiment and turning community feedback into actionable insights.

• A portfolio of published social content creator campaigns playtest initiatives and community programs.

• A deep understanding of how successful gaming communities are built before and after launch.

Please note Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.

Please refer to ourCandidate Privacy Noticefor more information about what personal information we collect how we use it who we share it with and your data protection rights.

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity gender expression and gender reassignment) race (including colour nationality ethnic or national origin) religion or belief marital or civil partnership status disability age sexual orientation pregnancy maternity or parental status trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment empower employees and embrace diversity. We encourage everyone to respond.

Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.