Microsoft 365 Platform Administrator

THE OPPORTUNITYWe have an opportunity for a Microsoft 365 Platform Administrator to join our award-winning firm in the Vancouver YOULL DOThe Microsoft 365 Platform Administrator is responsible for the secure compliant and effective operation of Microsoft 365 ecosystem including Microsoft Copilot. This role owns day-to-day administration and governance of Microsoft 365 with specific focus towards Copilot and Copilot Studio (including Copilot agents) ensuring capabilities are scalable supportable and aligned to business priorities and responsible AI standards. The role partners with IT Security Compliance Risk Marketing and business stakeholders to balance innovation with risk enabling users and teams to safely adopt Microsoft 365 products with Copilot Administration and OperationsAdminister and improve governance across Microsoft 365 aligned with Microsoft best practiceAdminister Microsoft Copilot across Microsoft 365 applications (Teams Outlook Word Excel PowerPoint SharePoint OneDrive)Manage Copilot settings configurations feature rollouts updates and service changes; maintain configuration baselines and release communicationsMonitor service health usage and performance; triage incidents coordinate resolution with Microsoft support and publish operational status and metricsAdminister Microsoft 365 access and licensing (assignment strategy eligibility and cost/usage visibility) in partnership with IT leadership and Finance where applicableImplement role-based access controls for Microsoft 365 including Copilot administration development; maintain least-privilege admin roles and periodic access reviewsDefine and run operational processes (intake change control environment requests and support runbooks) for Copilot and Copilot StudioCopilot Studio and Agent GovernanceConfigure and govern Copilot Studio environments (environment strategy permissions data policies and connector controls)Oversee the intake approval testing deployment monitoring and retirement of Copilot agents including documentation of intended use and support modelDefine and enforce guardrails for agent behavior (approved data sources/grounding permissions connector usage integrations and response quality expectations)Maintain inventories of environments and data connections; run periodic attestations and risk-based reviews and ensure timely decommissioningSecurity Privacy and CompliancePartner with Security Privacy and Compliance teams to align Copilot agent usage with data protection controls (sensitivity labels access controls retention requirements and information barriers where applicable)Support risk assessments audits and policy enforcement for Microsoft 365 applications and AI usage; coordinate evidence collection exception workflows and remediation plansCoordinate with platform owners to apply and validate Microsoft Purview policies (e.g. DLP retention) and approved connector/data access patterns for Copilot Studio and agentsStandards Enablement and AdoptionEstablish standards templates and design patterns for Copilot usage and agent creation (naming documentation testing monitoring and support ownership)Create and maintain governance playbooks how-to guides and FAQs for business and IT teams using Copilot Studio and Copilot; and other Microsoft 365 collaboration tools as they evolve e.g. MS TeamsDrive adoption in partnership with Change Management and Training teams (targeted enablement for high-value use cases)Serve as an escalation point for Microsoft 365 collaboration tools including Copilot-related questions incidents and exceptions; triage requests and coordinate decisions with governance stakeholdersStakeholder and Vendor CollaborationCoordinate with Microsoft and partners on roadmap awareness support cases and feature changes; evaluate impacts and plan safe adoptionTranslate platform capabilities constraints and risk posture into clear actionable guidance for stakeholders; provide regular executive-ready updates on adoption and controlsKNOWLEDGE AND EXPERIENCERequired QualificationsHands-on experience administering Microsoft 365 (Entra ID Teams SharePoint/OneDrive) and collaborating with Microsoft Purview and security teamsExperience with Microsoft Copilot Copilot Studio and agent-based solutions; familiarity with Power Platform environment concepts and governanceBachelors degree in computer science or a related field or an equivalent combination of education and experienceKnowledge of information security privacy and data governance concepts (identity and access management DLP retention and risk management)Proficiency with automation and operational tooling (e.g. PowerShell) to support reporting configuration at scale and repeatable runbooksExperience operating production SaaS services (monitoring incident response problem management and change control)Proven ability to apply responsible AI principles (transparency privacy security and human oversight) in policy design and operationsAbility to work across technical and non technical stakeholdersStrong documentation problem solving and operational planning skillsPreferred QualificationsMicrosoft Certified Enterprise AdministratorExperience with Microsoft Purview (DLP retention eDiscovery) and aligning controls to Copilot scenariosExperience with Power Platform administration (environments connectors Dataverse where applicable) and ALM practicesITIL/ITSM experience (ServiceNow Jira or equivalent) for incident change and problem managementBackground in governance risk and compliance (GRC) internal audit or security program deliveryWHAT WE OFFERA culture of openness collaboration and respect is foundational to our firm. We are a diverse driven group of individuals who genuinely care about one another and values each individuals offer a competitive and equitable total rewards package including mentorship programs and meaningful professional development to support your continued growth. The expected salary range for this role is $90000 $110000 per year plus eligibility for a performance-based team is growing and we have room for one more exceptional individual. If this opportunity aligns with your experience and career goals we invite you to submit your cover letter and resume by June 24 must be legally eligible to work in Canada. Any employment restrictions must be disclosed at the time of application with supporting documentation provided prior to a potential offer of are committed to fostering an inclusive and accessible workplace where all team members feel valued and supported. If you require accommodation during the recruitment process please email us at appreciate your interest and thank you for considering this opportunity. We will contact candidates whose qualifications most closely align with the requirements for the role.