Marketing Manager

As a Marketing Manager your main focus will be to collaborate with Global Marketing to ensure adoption of guidelines and best practices; Drive key marketing and customer activation KPIs such as loyalty NPS traffic; and Collaborate with Sales Market teams.

This on-site role reports into our General Manager Canada and is based out of Toronto Support Office.

A Day in the Life

Working at H&M means no two days are ever the same but a typical day will include the following responsibilities*

• Lead and drive brand growth and development in the Sales Market balancing global strategies with local insights
• Build and protect the brand by setting and executing a strong customer and marketing and communications plan based on global plan but tailored for local relevance
• Secure short- and long-term growth of customer base sales and brand presence through a data-driven omni-channel approach
• Drive key marketing and customer activation KPIs such as loyalty NPS traffic and conversion rates
• Ensure effective allocation and follow-up of marketing investments in media PR & comms. content production and customer engagement initiatives
• Lead coach and develop the marketing team strengthening collaboration and ensuring delivery of world-class customer experiences
• Identify and nurture future talents plan succession and oversee recruitment of key marketing roles
• Drive continuous improvement of processes tools and cross-functional ways of working to enhance efficiency and customer experience
• Collaborate with Global Marketing to ensure adoption of guidelines and best practices
• Collaborate with Sales Market teams to ensure alignment and follow-up on customer & business results

Qualifications :

Who You Are:

• Degree in Marketing Comms. Business or related field
• Excellent analytical ability and proven skills in developing strategies and action plans
• Strong leadership and stakeholder management skills with international exposure
• Excellent communication skills with ability to engage teams
• Minimum 8-10 years leadership experience in marketing sales or customer functions
• Proven track record of delivering customer-centric results across brand communications and media activities
• Strong experience with omni-channel marketing approaches

Additional Information :

Why Youll Love Working at H&M

• We value diverse backgrounds including but not limited to race ethnicity gender age religion sexual orientation and disability
• We pride ourselves on being a values-driven organization guided by our 7 unique values that have been part of our success story for over 75 years
• Youll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues

• We are an inclusive company where youre encouraged to be yourself at work
• You will have access to a large global talent community where career growth and aspirations have no limits
• Youll be able to express your personal style with our employee discount at H&M & Other Stories and COS

Compensation: salary range is 139630 **

Remote Work :

No

Employment Type :

Full-time